topic Re: Internet stutter in Nest Wifi

Internet stutter

Emil — Wed, 03 Nov 2021 14:10:31 GMT

So recently I have experienced a lot of internet stutters. I have a google nest router. Every time I play fifa or some other games I get momentarely disconnected resulting in me either loosing progress or disconnecting from the game.

Re: Internet stutter

oaktowner — Wed, 03 Nov 2021 19:42:06 GMT

Me too. I have Google Wifi and Comcast (and a Motorola cable modem), and in the last month the number of momentary disconnections is staggering -- it happens several times a day. It occurs even on devices that are wired.

I'd love if anyone knows of techniques for troubleshooting to determine where the problem is (ISP, modem, router).

Re: Internet stutter

Jeff — Mon, 06 Dec 2021 22:59:58 GMT

Hey, Emil.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

Re: Internet stutter

Emil — Tue, 07 Dec 2021 13:51:14 GMT

I have talked to my ISP and we have found a solution after a long time of troubleshooting.

Re: Internet stutter

Jeff — Tue, 07 Dec 2021 20:15:04 GMT

Thanks for the update, Emil. I'm glad you were able to sort it out!

Since we have a resolution on this, I'm going to go ahead and close up the thread. If you need anything else, please feel free to open up a new discussion.

Thanks.