topic Re: Scheduled network restart in Nest Wifi

Scheduled network restart

nickp001 — Tue, 07 Dec 2021 20:24:20 GMT

Is there a way to schedule a Nest WiFi network restart? I know I can use a smart plug and schedule an off/on, but I'd rather use a native method if at all possible.

Re: Scheduled network restart

MichaelP — Tue, 07 Dec 2021 21:15:29 GMT

Hello @nickp001

No, this is not something Google/Nest WiFi supports directly. If this is something you think it should be able to do, then I would suggest using the "Feedback" feature in the Google Home app to let Google know you'd like to see it. Personally, I think I'd rather see them not need to be restarted. My Google WiFi units almost never get restarted – looks like they've been up for around 74 days at this point.

Re: Scheduled network restart

nickp001 — Tue, 07 Dec 2021 22:34:23 GMT

Yep, I totally agree. I hate that I have to restart my network several times a week. Unfortunately, my access points connections degrade to a weak signal or offline frequently. The only way to get everything back up to a "Great Connection" is to restart the network. Like I said, this happens several times a week. If I restart the network every night while I sleep, I'm hoping that I'll have fewer problems.

Re: Scheduled network restart

Eraser — Wed, 08 Dec 2021 07:03:44 GMT

Good to know I'm not the only one having that same issue. It has gotten so bad now that I need to reboot about every 24 hours. My Wi-Fi connections go from 250-300 Mbps down to under 10 Mbps (or no internet connection all) while standing next to one of the routers.

Re: Scheduled network restart

Jeff — Wed, 15 Dec 2021 18:12:04 GMT

Hey, nickp001.

Sorry for the issues you're having with your network performance being shaky. I know that's frustrating. As MichaelP mentioned, this isn't currently a feature that's supported to have your network automatically restart. The network performance decrease over time is actually an issue that's being looked into internally and I'm hoping to have news on a fix or workaround soon. I'll share more as I have it.

Thanks

Re: Scheduled network restart

ShellDude — Thu, 13 Jan 2022 18:24:30 GMT

same problem here... moved my home network to nest wifi (2 routers and 2 points) and I'm having reboot everything every 48 to 72 hours.

Re: Scheduled network restart

Jeff — Fri, 21 Jan 2022 18:50:42 GMT

Hi, ShellDude.

Just to be sure we're looking at the same thing, you're seeing the network slow down over time until you reset the network manually? Are you mostly seeing speed issues, or is it also with disconnects? Let me know a bit more so we can dive into it.

Thanks.

Re: Scheduled network restart

Jeff — Tue, 25 Jan 2022 19:15:23 GMT

Hi, ShellDude.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Re: Scheduled network restart

phut — Sun, 30 Jan 2022 01:49:58 GMT

Same issue for me, have to restart my router maybe once a week to keep the network active and ensure devices are recognised/online. Found this thread just now whilst searching for a way to schedule the restarts at 4am or something 😞

Re: Scheduled network restart

MWB1 — Thu, 03 Feb 2022 03:10:19 GMT

Just saw this,, we upgraded from Google Fiber to chromecast with one router and 1 access point on Monday. After 48 hours and calling customer service have had to restart already. AM very frustrated as this occurred hours after taking out of the box install.

Re: Scheduled network restart

Eraser — Thu, 03 Feb 2022 03:16:17 GMT

If I were you I'd return it ASAP.

Good luck to you either way

Re: Scheduled network restart

PeterBak — Fri, 04 Feb 2022 21:10:58 GMT

I have the same issue.. all devices lose internet connection, and I have to restart the router to get it working again. It is almost every day, and I have had the issue since I first put up the nest wifi system. Didn't have any issues with my old Netgear Orbi, so I have kind of ruled out the modem on the wall I think.

Re: Scheduled network restart

Ddl — Mon, 07 Feb 2022 10:59:11 GMT

Surprisingly seeing many people experience same problem here. The connection drops completely for some devices when others are just fine. Very annoying 😒. I am wondering if other brands could do better. If google can't have a solution to stop its happening at least provide a way to schedule the reboot please.

Re: Scheduled network restart

THolt — Tue, 08 Feb 2022 00:49:02 GMT

Has there been any updates on this problem? I have to reboot mine every 48 hours. Why not just make a reboot schedule possible? Smart switchs won't work because when your internet get cut it will not be able to turn itself back on.

Re: Scheduled network restart

MWB1 — Tue, 08 Feb 2022 01:28:26 GMT

An update,, reached a person at customer service, she took the time to understand. When tested the fiber jack it was not showing as validated (??), it is not showing as operational (??). The way I understood,, a service tech has to come out to validate it.

Re: Scheduled network restart

Torotoro — Tue, 08 Feb 2022 01:36:03 GMT

Same issue, mine goes about a week until wifi is dead slow bordering on unusable. Reboot fixes it immediately.

Re: Scheduled network restart

cynops — Wed, 09 Feb 2022 11:02:46 GMT

I’m having the same issue. After a few days I realize that my Wi-Fi is slow again, check the Speedtest in the Google Home ap and it shows about 10mbps direct from the router. Check the speed test on the modem to which it is wired (att smart home manager) and it shows close to 1gbps. I restart the Nest wifi and then everything is back close to 1gbps again.

Re: Scheduled network restart

Snow — Fri, 11 Feb 2022 16:20:13 GMT

Experiencing exactly the same problem. It's been happening since September. I found this thread by searching if I could automate the system restarts. Devices drop offline and come back up sporadically. Device speed gets so slow they become unusable. Chromecast will drop from the network "Check your connection" until physically reset. Music groups literally crash the network. If I reboot the main router? Perfect again, usually for around a day before it slowly starts to degrade in quality again.

Re: Scheduled network restart

Thejas — Fri, 11 Feb 2022 17:18:09 GMT

Any updates on this? At least let people schedule a reboot. Seems that would be a good interim solution until a more permanent one is found.

Re: Scheduled network restart

clansley — Fri, 18 Feb 2022 09:30:38 GMT

I am also experiencing a degrade of the system. I have random devices that can't obtain a IP address from DHCP - I figured this out since providing a fixed IP to the device solves the problem. Rebooting the network solves the problem for a few days.
I also wish for this problem to be resolved OR for some way to automatically restart the network each day at 2am.