topic Re: Not able to setup Google Wifi without qr and setup code in Nest Wifi

Not able to setup Google Wifi without qr and setup code

Ashwin_ram — Sun, 15 Oct 2023 23:43:07 GMT

I don't know how, but my Google Wifi Point ( AC 1304 ) was factory reset. I cannot set it up now without the QR code and setup code printed on the back.

http://192.168.84.1/api/v1/status This method does not work either. I read that Google updated the firmware and only in the previous firmware was the PSK visible.

Please help me with this. I really need to set this up ASAP. I just need the psk.

@Jeff

Re: Not able to setup Google Wifi without qr and setup code

Anonymous — Mon, 16 Oct 2023 10:02:42 GMT

I'll escalate the thread, hopefully Google can do something for you.

In the mean time; there is an unofficial workaround:

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Some history showing this is a longstanding issue:

Re: Not able to setup Google Wifi without qr and setup code

Dan_A — Mon, 16 Oct 2023 18:06:56 GMT

Hi Ashwin_ram,

That certainly isn’t the experience we want you to have. I'm jumping in to ensure everything is good here. Have you seen olavrb’s response? Have you tried the steps provided in the link above? I suggest you follow the steps found here:

https://goo.gle/46TqvgC

Let us know how it goes.

Best,

Dan

Re: Not able to setup Google Wifi without qr and setup code

Ashwin_ram — Mon, 16 Oct 2023 18:25:45 GMT

Hi I did try the above steps. Its not working for me.

After about 5-6 minutes, the device should automatically reboot; LED will pulse blue

I have waited for 40 minutes twice, the device does not restart.

Re: Not able to setup Google Wifi without qr and setup code

Dan_A — Mon, 16 Oct 2023 19:16:11 GMT

Hello again,

We appreciate all your efforts. We'd like to take a deeper look into this for you. Please fill out this form with all the needed information, and then let me know once you're done.

Regards,

Dan

Re: Not able to setup Google Wifi without qr and setup code

Ashwin_ram — Mon, 16 Oct 2023 19:34:13 GMT

Done. I tried again with different usb sticks. Both usb 2.0 and 3.0. Once i plugin the pendrive, the flashing orange light stops but then nothing happens.

Re: Not able to setup Google Wifi without qr and setup code

Dan_A — Mon, 16 Oct 2023 20:12:53 GMT

Hey there,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there for updates.

Cheers,

Dan