topic Re: Google Nest WiFi (non-Pro) Matter support in Nest Wifi

Google Nest WiFi (non-Pro) Matter support

LawrenceBridger — Sun, 18 Feb 2024 17:49:26 GMT

The Google support site (https://support.google.com/googlenest/answer/9583920?hl=en-GB&ref_topic=9831837&sjid=11815908691737596707-EU) states:

Coming soon: Nest Wifi will receive software updates that will enable Matter, the new universal standard that simplifies smart home compatibility and setup. This makes home devices faster and more reliable.

My question is simple. When is "coming soon" ? Are there any guidelines as to when this update can be expected?

Re: Google Nest WiFi (non-Pro) Matter support

olavrb — Tue, 20 Feb 2024 18:02:04 GMT

This has been discussed previously, Google hasn't given us a date.

2022-09-22: https://www.googlenestcommunity.com/t5/Nest-Wifi/x/m-p/244208
2023-12-19: https://www.googlenestcommunity.com/t5/Nest-Wifi/x/m-p/565601

I escalated this thread in hopes of getting more info.

Re: Google Nest WiFi (non-Pro) Matter support

LawrenceBridger — Tue, 20 Feb 2024 18:17:11 GMT

Thank you for the escalation! I appreciate it has been asked before but would have hope that after almost 18 months a date might have been forthcoming.

Re: Google Nest WiFi (non-Pro) Matter support

Dan_A — Tue, 20 Feb 2024 18:54:21 GMT

Hi LawrenceBridger,

Thanks for reaching out. While we can't provide an exact date for the Matter update to your Google Nest Wifi, our team is working hard to deliver the best experience for our users.

Google initially announced the Matter update for Nest Wifi as "coming soon" in December 2022.
In February 2023, the Google Nest Wifi Pro received the Matter update as part of a larger software rollout.
There is no official update on when the standard Nest Wifi models will receive the specific Matter update.

I'd suggest you submit feedback about it; here's how. Keep an eye on the Google Nest Community page for any updates. Please let me know if you have other questions or concerns, we're here to help

Thanks for helping, olavrb!

Best,

Dan

Re: Google Nest WiFi (non-Pro) Matter support

LawrenceBridger — Wed, 21 Feb 2024 11:29:36 GMT

Hi Dan

Thanks for the update. I'll keep my eye on the Nest Community.

Lawrence

Re: Google Nest WiFi (non-Pro) Matter support

Dan_A — Wed, 21 Feb 2024 17:38:44 GMT

Hello again,

Got it! If you have other concerns with your Google/Nest Wifi router connection, you know where to find us. Have a great day!

Best regards,

Dan