https://www.googlenestcommunity.com/t5/Nest-Wifi/Google-Mesh-Dropping-Wifi/m-p/600637#M51145 <P>Hello, I've had my google nest/mesh system for over 2 years in this house.&nbsp; Last week I noticed that there was internet loss of connectivity and today working from home was impossible.&nbsp; My camera froze repeatedly and hitched.&nbsp; I dropped internet and lacked access.&nbsp;&nbsp;</P><P>I sat on the phone with Comcast for an hour (i deserve sympathy for that) while they cycled my router multiple times and confirmed it was a bridge connection.&nbsp; Again this is the first time in 2 years I've seen this type of issue and the only thing I changed on my network was adding a PS5.&nbsp; &nbsp;I turned it off in the hopes that was the impact.&nbsp; No such luck.&nbsp; &nbsp;Comcast is coming by in a few days but I am starting to suspect it's the google system as it's the only one losing internet.&nbsp; I've reset all the nodes.&nbsp; &nbsp;I've reset the entire system.&nbsp; I've done online research and it looks like this firmware has posed problems to others, can you give me any updates and/or recommendations?&nbsp; Why would this just start up a few days ago after years of perfection?&nbsp; (Software Version:&nbsp; 14150.376.32)</P> Mon, 26 Feb 2024 22:18:52 GMT AJInue 2024-02-26T22:18:52Z https://www.googlenestcommunity.com/t5/Nest-Wifi/Google-Mesh-Dropping-Wifi/m-p/600637#M51145 <P>Hello, I've had my google nest/mesh system for over 2 years in this house.&nbsp; Last week I noticed that there was internet loss of connectivity and today working from home was impossible.&nbsp; My camera froze repeatedly and hitched.&nbsp; I dropped internet and lacked access.&nbsp;&nbsp;</P><P>I sat on the phone with Comcast for an hour (i deserve sympathy for that) while they cycled my router multiple times and confirmed it was a bridge connection.&nbsp; Again this is the first time in 2 years I've seen this type of issue and the only thing I changed on my network was adding a PS5.&nbsp; &nbsp;I turned it off in the hopes that was the impact.&nbsp; No such luck.&nbsp; &nbsp;Comcast is coming by in a few days but I am starting to suspect it's the google system as it's the only one losing internet.&nbsp; I've reset all the nodes.&nbsp; &nbsp;I've reset the entire system.&nbsp; I've done online research and it looks like this firmware has posed problems to others, can you give me any updates and/or recommendations?&nbsp; Why would this just start up a few days ago after years of perfection?&nbsp; (Software Version:&nbsp; 14150.376.32)</P> Mon, 26 Feb 2024 22:18:52 GMT https://www.googlenestcommunity.com/t5/Nest-Wifi/Google-Mesh-Dropping-Wifi/m-p/600637#M51145 AJInue 2024-02-26T22:18:52Z https://www.googlenestcommunity.com/t5/Nest-Wifi/Google-Mesh-Dropping-Wifi/m-p/603227#M51258 <UL><LI>If you have the gateway as bridged with the router thats one thing down, but have comcast verify your configuration in person just to be safe.</LI><LI>Have you tried setting DNS to something static 8.8.8.8 , 8.8.4.4? Set this to ISP, does it improve?&nbsp;</LI><LI>Now you're saying your wifi is dropping now is it the connection to the network or the internet?</LI><LI>When you boot on the modem did have all devices unplugged from the gateway?</LI><LI>Does the gateway register any downtime in the logs? Any signifcant errors?<BR /><BR />I wouldn't conclude on the firmware so quickly but then again come to think...I did have firmware fail to patch on a router before with a netgear and was treated like I was crazy from their support lol.</LI></UL><P>Google support is there if you need it , but I will say it used to be a heck of a lot better back when this product line launched.&nbsp;</P> Wed, 06 Mar 2024 09:43:47 GMT https://www.googlenestcommunity.com/t5/Nest-Wifi/Google-Mesh-Dropping-Wifi/m-p/603227#M51258 Apsilon778 2024-03-06T09:43:47Z