topic Re: Home Applicaiton not able to run a speedtest with the Nest Wifi Pro in Nest Wifi

Home Applicaiton not able to run a speedtest with the Nest Wifi Pro

Ke5wth — Tue, 05 Mar 2024 20:55:46 GMT

I am unable to run Speedtest in the Home App. It always fails after trying upload part of the test. I can see that internally it is testing as i can see history. I have tried the CloudService trick and have rebooted everything. Please help as this is frustrating.

Re: Home Applicaiton not able to run a speedtest with the Nest Wifi Pro

Apsilon778 — Wed, 06 Mar 2024 01:09:45 GMT

This is interesting...are you connected to a modem or a internet gateway in bridge mode?

Re: Home Applicaiton not able to run a speedtest with the Nest Wifi Pro

Ke5wth — Wed, 06 Mar 2024 02:55:08 GMT

At&t fiber modem

Re: Home Applicaiton not able to run a speedtest with the Nest Wifi Pro

Apsilon778 — Wed, 06 Mar 2024 03:05:55 GMT

If the ATT "modem" has a wifi connection you can connect to you likely will need to configure passthrough.

This link below describes the process. you will reference the MAC address printed on the bottom of the google wifi point you plug into the modem.
I would advise skipping the disabling of the wifi for the att gateway until you are done setting up your google wifi. The first step is the most important.

I would also advise you startup the devices starting with the modem, this may seem dumb but it's important.

https://www.devonstephens.com/how-to-enable-ip-passthrough-on-att-bgw320-505/

Re: Home Applicaiton not able to run a speedtest with the Nest Wifi Pro

Ke5wth — Wed, 06 Mar 2024 14:23:47 GMT

Thanks, that fixed the issue.

Re: Home Applicaiton not able to run a speedtest with the Nest Wifi Pro

Apsilon778 — Wed, 06 Mar 2024 15:06:31 GMT

Happy to hear that, if you still run into issues report back here in detail.