https://www.googlenestcommunity.com/t5/Nest-Wifi/Wi-Fi-point-keep-going-off-line-randomly/m-p/647546#M53871 <P>Hi <SPAN><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/357248">@Daljinder</a></SPAN>,</P> <P>Thank you for posting in the community. I’m truly sorry to hear that your WiFi points are going offline randomly. Let me help you to solve this situation.</P> <P>Firstable I would like to ask you some questions to gather more information about the case:&nbsp;</P> <UL> <LI>Do you have a modem/router combo from your Internet service provider?</LI> <LI>How far are the WiFi points from each other?</LI> <LI>Is there a switch on the network?</LI> <LI>What troubleshooting steps have you already tried?</LI> <LI>Is there any special character in your password or network name?</LI> <LI>Has there been any recent change in your network?</LI> </UL> <P>With this information, we will look for the best way to solve this concern. Please keep me updated.&nbsp;</P> <P>Best regards,</P> <P>Lusvin.</P> Fri, 04 Oct 2024 21:54:37 GMT lusvin 2024-10-04T21:54:37Z https://www.googlenestcommunity.com/t5/Nest-Wifi/Wi-Fi-point-keep-going-off-line-randomly/m-p/646851#M53840 <P>I have nest Wi-Fi router with 3 WIFI points. My router is always connected to internet but WI-FI points keep going off line randomly&nbsp;</P> Tue, 01 Oct 2024 16:01:08 GMT https://www.googlenestcommunity.com/t5/Nest-Wifi/Wi-Fi-point-keep-going-off-line-randomly/m-p/646851#M53840 Daljinder 2024-10-01T16:01:08Z https://www.googlenestcommunity.com/t5/Nest-Wifi/Wi-Fi-point-keep-going-off-line-randomly/m-p/647546#M53871 <P>Hi <SPAN><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/357248">@Daljinder</a></SPAN>,</P> <P>Thank you for posting in the community. I’m truly sorry to hear that your WiFi points are going offline randomly. Let me help you to solve this situation.</P> <P>Firstable I would like to ask you some questions to gather more information about the case:&nbsp;</P> <UL> <LI>Do you have a modem/router combo from your Internet service provider?</LI> <LI>How far are the WiFi points from each other?</LI> <LI>Is there a switch on the network?</LI> <LI>What troubleshooting steps have you already tried?</LI> <LI>Is there any special character in your password or network name?</LI> <LI>Has there been any recent change in your network?</LI> </UL> <P>With this information, we will look for the best way to solve this concern. Please keep me updated.&nbsp;</P> <P>Best regards,</P> <P>Lusvin.</P> Fri, 04 Oct 2024 21:54:37 GMT https://www.googlenestcommunity.com/t5/Nest-Wifi/Wi-Fi-point-keep-going-off-line-randomly/m-p/647546#M53871 lusvin 2024-10-04T21:54:37Z