B U F F E R I N G

Icyhot — Wed, 27 Nov 2024 18:17:05 GMT

I have one gigabyte Internet. I have two smart phones in My Home and usually have one TV running maybe two. Why are they always buffering can’t be using that much bandwidth. I did not have that problem before, then they upgraded to two gig and have been trying to sell me on it.

Re: B U F F E R I N G

Eitanros — Sat, 30 Nov 2024 22:33:23 GMT

Hi @Icyhot,

Thank you for reaching out to the community. I'm truly sorry to hear WI-FI is buffering. I'm here to help you!

To provide the most accurate guidance, I'll need some additional information:

How far away are the devices from your Wifi point?
Have you tried any troubleshooting step?
Have you contacted your Internet Service provider (ISP) to confirm your service is working properly?
Have you tried to run a speed test while connected directly to the modem?
Do you use a modem and router combo?

In the meantime, please follow these troubleshooting steps:

Run a mesh test to confirm placement of your Wifi points. Try to move your router or point to a more open or unobstructed location and your router or points closer to each other.
Restart your network.
The internet speed from your provider may be currently slower than expected. Test your internet speeds. If the results are less than you expected, contact your ISP.
Run a speed test directly from the modem: Pleas, connect a computer or laptop directly to the modem and perform a speed test. If possible, connect your old router to the modem and perform a speed test just to compare the speed test results.

Please, keep me posted.

Best regards,

Eitan

topic B U F F E R I N G in Nest Wifi

B U F F E R I N G

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