topic Re: Connection info in Nest Wifi https://www.googlenestcommunity.com/t5/Nest-Wifi/Connection-info/m-p/659903#M54322 <P>Hi Jazmin1491,</P> <P>Thank you for posting in the community, i understand that a Nest device is not connecting in the app.</P> <P>Therefore i'd like to ask you some questions know more and provided you the correct steps:&nbsp;</P> <UL> <LI>What kind of Nest device and Generation do you have?&nbsp;</LI> <LI>What app are you using (Google home or Nest App)?</LI> <LI>What is the error message that appears in the app?</LI> <LI>What troubleshooting have you done so far?&nbsp;</LI> </UL> <P><SPAN>In the meantime, if you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!</SPAN><BR /><SPAN>&nbsp;</SPAN><BR /><SPAN>Best regards,</SPAN><BR /><SPAN>Rusell.</SPAN></P> Sun, 01 Dec 2024 19:57:49 GMT Rusell 2024-12-01T19:57:49Z Connection info https://www.googlenestcommunity.com/t5/Nest-Wifi/Connection-info/m-p/659166#M54310 <P>It’s not connecting to my app&nbsp;</P> Thu, 28 Nov 2024 17:21:06 GMT https://www.googlenestcommunity.com/t5/Nest-Wifi/Connection-info/m-p/659166#M54310 Jazmin1491 2024-11-28T17:21:06Z Re: Connection info https://www.googlenestcommunity.com/t5/Nest-Wifi/Connection-info/m-p/659903#M54322 <P>Hi Jazmin1491,</P> <P>Thank you for posting in the community, i understand that a Nest device is not connecting in the app.</P> <P>Therefore i'd like to ask you some questions know more and provided you the correct steps:&nbsp;</P> <UL> <LI>What kind of Nest device and Generation do you have?&nbsp;</LI> <LI>What app are you using (Google home or Nest App)?</LI> <LI>What is the error message that appears in the app?</LI> <LI>What troubleshooting have you done so far?&nbsp;</LI> </UL> <P><SPAN>In the meantime, if you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!</SPAN><BR /><SPAN>&nbsp;</SPAN><BR /><SPAN>Best regards,</SPAN><BR /><SPAN>Rusell.</SPAN></P> Sun, 01 Dec 2024 19:57:49 GMT https://www.googlenestcommunity.com/t5/Nest-Wifi/Connection-info/m-p/659903#M54322 Rusell 2024-12-01T19:57:49Z