topic Deleting devices in Nest Wifi

Deleting devices

Vandyfan10 — Wed, 29 Jan 2025 13:19:17 GMT

All of the posts I've seen are from a year or more back. Is there still not a way to delete devices off of your Google wi-fi? It's absurd that I have so many listed, and many of them are 'unnamed.' I'm guessing from some of the other posts I read this is just not going to be addressed?

Thank you

Re: Deleting devices

tajennifer — Sun, 02 Feb 2025 21:49:02 GMT

Hi Vandyfan10,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with deleting the devices that were on your WiFi. I appreciate the efforts to find the steps for this situation. But don't worry; help is here. In this case, let me tell you that the devices that used the network within the last 30 days will be displayed, including ones not currently connected.

Please let me know if you have more questions.

Best regards,

Jenny

Re: Deleting devices

Vandyfan10 — Sun, 02 Feb 2025 22:14:26 GMT

Jenny,

So you're saying if it hasn't been used in 30 days it should be automatically deleted? That definitely has not happened. Thanks

Re: Deleting devices

tajennifer — Tue, 04 Feb 2025 00:03:31 GMT

Hi Vandyfan10,

Thanks for posting. I'm sorry to hear you're still having problems managing the devices connected to your WiFi. I understand you've already looked for some solutions, which is great! I can definitely help you with this.

Just so you know, most routers keep a log of devices that have connected to your network recently, usually within the last 30 days. This list often includes devices that are no longer actively connected. So, even if a device isn't currently online, it might still show up in your router's device list.

If you have any questions regarding this, please let me know.

Best regards,

Jenny