Something went wrong - while setting up mesh network

ERG — Fri, 28 Mar 2025 12:20:43 GMT

just purchased a google nest pro and nothing but trouble. Set up the router and works ok (after about 10 tries). Now while trying to set up the mesh network. I only get an error that says "something went wrong" when I try with my android phone - with my wife's apple phone - get an error with OAUTH right from the start.

Tried (Many times):

reinstall home
hardware reset
unplug rest

Nothing seems to work. The support is pitiful and circular. Seems to always end up in the same place -

Next step is to return?

Re: Something went wrong - while setting up mesh network

Rusell — Mon, 31 Mar 2025 18:54:43 GMT

Hi ERG,

Thank you for posting in the community. I’m sorry that you're unable to set up a mesh network due to an error message saying "something went wrong." I appreciate your troubleshooting efforts in this situation. I understand how frustrating this must be. Help's here!

Before I begin, I need to ask you a few questions for further assistance:

How many Nest points are you trying to set up?
Did you try to set up the points wireless or through a wired connection?
- How do you want your mesh setup?
What's the color of the lights on the parent and child points?
Is the child point within the recommended distance from the parent point?
- The recommended distance is between 20 to 25 feet (6 to 7 meters).
Do you have Google WiFi point or Nest WiFi point?
- What Google Nest Wifi device do I have? - Google Nest Help

Keep me posted.

Best regards,

Rusell.

topic Re: Something went wrong - while setting up mesh network in Nest Wifi

Something went wrong - while setting up mesh network

Re: Something went wrong - while setting up mesh network