topic Re: WiFi is lost we tried reconnecting all cables several times in Nest Wifi https://www.googlenestcommunity.com/t5/Nest-Wifi/WiFi-is-lost-we-tried-reconnecting-all-cables-several-times/m-p/721006#M56056 <P><SPAN data-preserver-spaces="true">Hi&nbsp;kthlngreco,</SPAN></P> <P>&nbsp;</P> <P><SPAN data-preserver-spaces="true">Thanks for posting in the community. I understand your Google Wifi has dropped connection across your TV, desktop, and phones, even after </SPAN><SPAN data-preserver-spaces="true">you've</SPAN><SPAN data-preserver-spaces="true"> reconnected the cables several times. Help is here!</SPAN></P> <P><SPAN data-preserver-spaces="true">To better assist you with accurate information, </SPAN><SPAN data-preserver-spaces="true">I’d</SPAN><SPAN data-preserver-spaces="true"> like to ask a few questions:</SPAN></P> <UL> <LI><SPAN data-preserver-spaces="true">What specific model of Google Nest Wifi device do you have? </SPAN><A class="editor-rtfLink" href="https://support.google.com/googlenest/answer/14655672?hl=en#zippy=%2Ccheck-the-device-itself:~:text=How%20to%20identify%20your%20Wifi%20device" target="_blank" rel="noopener"><SPAN data-preserver-spaces="true">Here’s</SPAN><SPAN data-preserver-spaces="true"> a helpful article about how to identify your Wifi device.</SPAN></A></LI> <LI><SPAN data-preserver-spaces="true">When did the issue start?</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Have you made any recent changes to your internet service, account, or network settings?</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Can you access the internet by connecting your devices directly to your modem with an Ethernet cable?</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Are you getting error messages?</SPAN></LI> <LI><SPAN data-preserver-spaces="true">What's</SPAN><SPAN data-preserver-spaces="true"> the status LED light on your Google Wifi device?</SPAN></LI> </UL> <P><SPAN data-preserver-spaces="true">Keep me posted.</SPAN></P> <P>&nbsp;</P> <P><SPAN data-preserver-spaces="true">Regards,</SPAN></P> <P><SPAN data-preserver-spaces="true">Melany&nbsp;</SPAN></P> Mon, 09 Jun 2025 00:25:15 GMT gmelanymelissa 2025-06-09T00:25:15Z WiFi is lost we tried reconnecting all cables several times https://www.googlenestcommunity.com/t5/Nest-Wifi/WiFi-is-lost-we-tried-reconnecting-all-cables-several-times/m-p/720610#M56041 <P>&nbsp;Need help we need help with google WiFi &nbsp; &nbsp;We lost WiFi from our tv desktop and phones&nbsp;</P> Sun, 01 Jun 2025 20:46:07 GMT https://www.googlenestcommunity.com/t5/Nest-Wifi/WiFi-is-lost-we-tried-reconnecting-all-cables-several-times/m-p/720610#M56041 kthlngreco 2025-06-01T20:46:07Z Re: WiFi is lost we tried reconnecting all cables several times https://www.googlenestcommunity.com/t5/Nest-Wifi/WiFi-is-lost-we-tried-reconnecting-all-cables-several-times/m-p/721006#M56056 <P><SPAN data-preserver-spaces="true">Hi&nbsp;kthlngreco,</SPAN></P> <P>&nbsp;</P> <P><SPAN data-preserver-spaces="true">Thanks for posting in the community. I understand your Google Wifi has dropped connection across your TV, desktop, and phones, even after </SPAN><SPAN data-preserver-spaces="true">you've</SPAN><SPAN data-preserver-spaces="true"> reconnected the cables several times. Help is here!</SPAN></P> <P><SPAN data-preserver-spaces="true">To better assist you with accurate information, </SPAN><SPAN data-preserver-spaces="true">I’d</SPAN><SPAN data-preserver-spaces="true"> like to ask a few questions:</SPAN></P> <UL> <LI><SPAN data-preserver-spaces="true">What specific model of Google Nest Wifi device do you have? </SPAN><A class="editor-rtfLink" href="https://support.google.com/googlenest/answer/14655672?hl=en#zippy=%2Ccheck-the-device-itself:~:text=How%20to%20identify%20your%20Wifi%20device" target="_blank" rel="noopener"><SPAN data-preserver-spaces="true">Here’s</SPAN><SPAN data-preserver-spaces="true"> a helpful article about how to identify your Wifi device.</SPAN></A></LI> <LI><SPAN data-preserver-spaces="true">When did the issue start?</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Have you made any recent changes to your internet service, account, or network settings?</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Can you access the internet by connecting your devices directly to your modem with an Ethernet cable?</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Are you getting error messages?</SPAN></LI> <LI><SPAN data-preserver-spaces="true">What's</SPAN><SPAN data-preserver-spaces="true"> the status LED light on your Google Wifi device?</SPAN></LI> </UL> <P><SPAN data-preserver-spaces="true">Keep me posted.</SPAN></P> <P>&nbsp;</P> <P><SPAN data-preserver-spaces="true">Regards,</SPAN></P> <P><SPAN data-preserver-spaces="true">Melany&nbsp;</SPAN></P> Mon, 09 Jun 2025 00:25:15 GMT https://www.googlenestcommunity.com/t5/Nest-Wifi/WiFi-is-lost-we-tried-reconnecting-all-cables-several-times/m-p/721006#M56056 gmelanymelissa 2025-06-09T00:25:15Z