The Caller does not have Permission

NoPermissionCal — Sun, 08 Jun 2025 06:09:23 GMT

I’m having persistent issues setting up my 3-pack of Google Nest WiFi Pro units. I deleted my original Google Home setup and created a new Home in the app. When I attempt to set up the primary pod, I consistently receive the error message: “The caller does not have permission.”

I’ve already:

Performed a factory reset on the devices.
Confirmed I’m the owner of the new Home in the Google Home app.
Waited for the light to change from pulsing white to blue.
Tried setup on both iOS and Android devices.
Ensured Bluetooth and location permissions are enabled.
Verified that my internet connection is stable and active.
tried different Google accounts
created a new personal Gmail account just for this purpose and tried that

Despite these steps, I am unable to complete the setup. I have been at it for over 2 hours!!! The app either tells me the internet is offline (when it’s not), or it repeats the “caller does not have permission” message. I also occasionally receive an internal error message with no further explanation.

I urgently need assistance resolving this access issue so I can use the system I purchased.

Re: The Caller does not have Permission

Johnk60 — Sun, 08 Jun 2025 11:36:09 GMT

I am having similar issues. I have tried resetting and deleting Google Home app and reintsalling. I have been at it for about 4 hours now, installing, unistalling etc... I can get the main wifi point to work, but then I cant get the others to speak to the main one. I put them right next to the main one and the app tells me that I need to move the point closer to the wifi point. I am going to take these back and get something that works unless I don't get a quick fix as I am over it at the moment.

topic Re: The Caller does not have Permission in Nest Wifi

The Caller does not have Permission

Re: The Caller does not have Permission