https://www.googlenestcommunity.com/t5/Nest-Wifi/Lost-connection/m-p/764155#M56742 <P>Got a new router lost connection&nbsp;</P> Tue, 11 Nov 2025 16:59:00 GMT dkenneit 2025-11-11T16:59:00Z https://www.googlenestcommunity.com/t5/Nest-Wifi/Lost-connection/m-p/764155#M56742 <P>Got a new router lost connection&nbsp;</P> Tue, 11 Nov 2025 16:59:00 GMT https://www.googlenestcommunity.com/t5/Nest-Wifi/Lost-connection/m-p/764155#M56742 dkenneit 2025-11-11T16:59:00Z https://www.googlenestcommunity.com/t5/Nest-Wifi/Lost-connection/m-p/765073#M56750 <P>Hi&nbsp;dkenneit,</P> <P>&nbsp;</P> <P>Thanks for reaching out here in the community! I understand that you lost connection on your new router. No worries, I can definitely help you with this!</P> <P>To better assist you, I'd like to ask for the following information:</P> <UL> <LI style="font-weight: 400;" aria-level="1">Could you clarify if you have purchased a new Google Nest Wifi router that has lost its connection to the modem, or are you having trouble connecting a specific device to this new network?</LI> <LI style="font-weight: 400;" aria-level="1">What is the brand and model of the new router you purchased? If you have a Google Nest Wifi system, refer to this article to confirm the exact model:&nbsp;<A href="https://support.google.com/googlenest/answer/14655672?hl=en#zippy=%2Ccheck-the-device-itself:~:text=How%20to%20identify%20your%20Wifi%20device" target="_self">What Google Nest Wifi device do I have?</A>.</LI> <LI>Have you tried any troubleshooting steps so far?</LI> </UL> <P>Please feel free to share any additional details that might be helpful.</P> <P>&nbsp;</P> <P>Best regards,</P> <P>Jenniffer</P> Wed, 19 Nov 2025 00:42:44 GMT https://www.googlenestcommunity.com/t5/Nest-Wifi/Lost-connection/m-p/765073#M56750 jenniffert 2025-11-19T00:42:44Z