topic Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations in Nest Wifi

Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

bobodair — Wed, 10 Nov 2021 01:51:02 GMT

When trying to setup (adding) a wifi device/mesh, I get the error: The operation could not be completed. (googlemac_iPhone_Home_Wifi_Operations_Impl_Impl.PollForCompletionOperationImplerror 0.)

I'm also unable to go into the settings for the Wifi service from the Google Home app (like to add Cloud services). It just spins and doesn't load the page.

Anyone else having this issue?

iPhone X, IOS 14.8

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

nfischer — Wed, 10 Nov 2021 01:58:30 GMT

I am having this same issue tonight. I get the same error trying to set up the wifi point.

I'm also having the same issue with cloud. I click to turn it on and it just sits and spins and then it slides off again.

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

LMB — Wed, 10 Nov 2021 02:30:11 GMT

I’m having the same problem! That makes three of us. Any help would be appreciated.

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

ChrisKeenum — Wed, 10 Nov 2021 03:05:17 GMT

Boys, I just wasted 3 hours with the exact same problem. RESTART YOUR IPHONE. BAM! WORKS!

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

LMB — Wed, 10 Nov 2021 03:43:17 GMT

Sadly rebooting doesn’t work for me. I’ve tried rebooting the router, my iPhone, forgetting the WiFi network, chicken waving, etc to no avail

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

paulp — Wed, 10 Nov 2021 03:54:59 GMT

I'm having the same issue too and restarting my phone didn't work. Are you able to view any of the past threads that have had this problem?

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

Ggibson98 — Wed, 10 Nov 2021 04:07:46 GMT

Same issue, just got through the headache of getting the Nest Router to complete set-up. Ugh… I tried resetting phone, router, access point. Nothing

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

nfischer — Wed, 10 Nov 2021 04:18:08 GMT

I had already reset everything else and just tried restarting my phone, but nope, that didn't work for me. 😞

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

scout999 — Wed, 10 Nov 2021 04:22:36 GMT

I was able to get the main point connected, but upon adding other point(s) around the house, get the dreaded "The operation couldn't be completed. (googlemac_iphone_Home_Wifi_Operations_Impl_Impl.PollForCompletionOperationImplerror 0.)" Also can't access Cloud Services or Settings in Google Home app. The app sees the points but can't create the mesh and ends on the error.

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

hhn95 — Wed, 10 Nov 2021 04:24:23 GMT

Same error here. Have reset all devices and modem and still can’t get the other points set up. It’s been a headache and no idea what to do

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

nfischer — Wed, 10 Nov 2021 04:31:05 GMT

Same. I initially had an issue with my main one as well. I contacted Google help and someone walked me through getting it fixed - deleted the app and reinstalled, reset everything. It took forever, but finally got one back up and running. It's that second wifi point that I can't get working no matter what I do. The person I was talking to for that couldn't help, so he told me to send a comment through the feedback area in the app and include a screenshot of my error. Was told someone would get back to me within the hour, but it's been a couple hours now and nothing.

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

paulp — Wed, 10 Nov 2021 06:01:50 GMT

Ok, I finally got my mesh network setup and it took quite awhile. This reddit thread helped me the most probably https://www.reddit.com/r/GoogleWiFi/comments/pnpon3/google_wifi_mesh_connection_failed/

I waited longer between factory resets before connecting. I factory reseted multiple times per router. It was annoying but, it worked out. I would plug in the router and factory reset it, then my phone couldn't find the device/router, so I would unplug and plug it back without factory resetting it the second time, and this time it would find the device/router to mesh. Honestly, it's a really buggy setup. It seems as if you're setting up an independent Google wifi point, but it's really still trying to connect to the mesh. Best of luck everyone.

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

hhn95 — Wed, 10 Nov 2021 15:10:02 GMT

Woke up at 6am before work and decided to just try one more time and all points finally connected. Did nothing different - I had given up after hours last night and just went to sleep. So maybe try during a random time in the middle of the night? So annoying but I'm so glad it's finally worked because my internet is much better now!

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

nfischer — Wed, 10 Nov 2021 15:48:30 GMT

Just tried mine again also and FINALLY I was able to add that wifi point back and turn on my cloud services.

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

LMB — Wed, 10 Nov 2021 17:30:15 GMT

Same! Worked this morning for me and took less than 15 minutes to set up.

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

bobodair — Wed, 10 Nov 2021 18:38:00 GMT

Guys I also just tried it again randomly and it worked. I didn't do anything different - just waited until the next day. So, my recommendation is to have patience and keep trying. Just to be clear, I did have to create a new network when I started this whole thing (I wanted to add Wifi to my Google Home app). The initial setup worked for me and it was just adding this mesh that was problematic. Good luck everyone!

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

Ggibson98 — Thu, 11 Nov 2021 00:59:58 GMT

Update: After about 7 Factory Resets it finally connected this morning. It will take a while but you must be patient and eventually they will connect. Best of luck to anyone else going through this.

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

Jeff — Thu, 11 Nov 2021 16:57:22 GMT

Hey, all.

Sorry for the setup issues you're having. I know this is really frustrating and it is something we're looking internally. I noticed that Ggibson98 was able to get things working through the repeated factory reset process. Others have had success doing this as well, but I know it's a pretty cumbersome process. If you're willing to go through that, it has worked for others as well. It's something you can try while we work on a more permanent and easy to implement fix.

Again, we are working on this issue internally. I'll update the thread when I receive any news.

Thanks.

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

tdmalone — Sun, 14 Nov 2021 12:00:17 GMT

After getting this error when trying to connect a new Nest Point on two different iPhones, I ended up having to use an old Android tablet - which worked fine. Google Support indicated it could be due to changes in the latest iOS update, and also indicated it could be fixed in the next firmware update within the next 6 weeks.

Re: Operation could not be completed, adding mesh, googlemac_iPhone_Home_Wifi_Operations

Jeff — Fri, 19 Nov 2021 18:54:23 GMT

Hey, tdmalone.

Thanks for letting us know how you worked your way around the issue. Yes, there's a known issue with the iOS version of Home and a fix is in progress. I'm sorry for the confusion there, but I'm happy that you were able to find a temporary workaround.

For those still waiting for a fix, I'll update the thread when I know more.

Thanks.