topic Re: Cannot add access points to Google WIFI mesh in Nest Wifi

Cannot add access points to Google WIFI mesh

JLO — Sat, 15 Jan 2022 23:53:35 GMT

I'm attempting to add access points to a Google WIFI mesh:

0) iPhone is connected to the Google WIFI router (via WIFI)

1) reset WiFi point by holding the setup button whilst plugging in power.

2) once reset has been completed, open google home and add device

3) device found

4) scan QR code on device (point)

5) connect to the devices ‘setup’ network

6) Error: “WIFI point does not appear to be connected to the internet”

That is true - I wish to add it to an existing mesh network, but alas this is not possible? It used to work, but since 2022 this is no longer the case.

What is going wrong...?

Re: Cannot add access points to Google WIFI mesh

Anonymous — Sun, 16 Jan 2022 08:27:53 GMT

Are you using the same Google account inside the Google Home app as when the primary point was set up? That's usually the cause (not using a Google a count that can manage the existing primary point). That, or not adding the new point to the same Google Home home as the existing primary.

Re: Cannot add access points to Google WIFI mesh

Petergra007 — Sun, 16 Jan 2022 21:00:13 GMT

I have had exactly the same issue this weekend and worked it out today - If you connect to the WiFi the AP generates and press the i beside the name, ensure that the following is all switched off:

Low Data
Private Wi-Fi Address
Limit IP Tracking

I switched it off and they connected to the mesh after that. Been hours trying to fix it!!!!!!!

Re: Cannot add access points to Google WIFI mesh

EdwardT — Sat, 22 Jan 2022 21:51:03 GMT

Hi folks,

@Anonymous, thanks for the help! I appreciate it.

@Petergra007, thanks for sharing the steps that worked for you!

@JLO, how's it going with your Chromecast with Google TV Voice Remote? Still need our help?

Thanks,

Edward

Re: Cannot add access points to Google WIFI mesh

EdwardT — Tue, 25 Jan 2022 22:08:59 GMT

HI JLO,

I'm just checking in to see if you still need assistance with this issue. Feel free to reply to this thread if you still need more help.

Thanks,

Edward

Re: Cannot add access points to Google WIFI mesh

Jeff — Mon, 31 Jan 2022 18:13:12 GMT

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Re: Cannot add access points to Google WIFI mesh

Jeff — Tue, 01 Feb 2022 20:27:16 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks