topic Re: Google WiFi in Nest Wifi

Google WiFi

GonzalezG — Wed, 19 Jan 2022 04:03:13 GMT

i am trying to setup the router i am getting error "Something went wrong" "Looks like we lost contact with your Wifi point, Please ensure that WI-Fi and Bluetooth are still enabled, and try setup again"

Any Idea? Was working for like a year and just did factory reset and getting error. Thank You

Re: Google WiFi

scottawhitney — Wed, 19 Jan 2022 12:35:52 GMT

I am getting the same error

Re: Google WiFi

EdwardT — Tue, 25 Jan 2022 22:33:07 GMT

Hi folks,

Thanks for reaching out. I'm sorry to hear that you're having an issue with setting up your Google WiFi. I'd love to know more about this, and I have a few questions:

What is the light status of your Google WiFi router?
What is the operating system of your setup device?

Looking forward to your response.

Thanks,

Edward

Re: Google WiFi

Jeff — Wed, 09 Feb 2022 21:05:24 GMT

Hi, everyone.
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Re: Google WiFi

Jeff — Tue, 15 Feb 2022 20:25:20 GMT

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Re: Google WiFi

Jeff — Wed, 16 Feb 2022 20:52:18 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks