topic Re: Connectivity Issues in Nest Wifi

Connectivity Issues

Kerryk — Wed, 12 Jan 2022 07:04:11 GMT

Is there a phone # I can reach for a live agent? I’m trying to set up my router however it’s giving me a flashing red light vs a flashing white and I am unable to connect. Please advise. Thanks!

Re: Connectivity Issues

MichaelP — Wed, 12 Jan 2022 15:19:36 GMT

Hello @Kerryk

If you go through this form: https://support.google.com/googlenest/gethelp you should be able to get some options, including a chat or having a support agent call you (which is better than waiting on hold for a long time).

Re: Connectivity Issues

EdwardT — Sun, 16 Jan 2022 21:34:59 GMT

Hi folks,

@MichaelP, Thanks for the help!

@Kerryk, Please let us know if you were able to get in touch with our team. If not, you could also check this link to know more about the lights on your Google WiFi device means.

Thanks,
Edward

Re: Connectivity Issues

EdwardT — Wed, 19 Jan 2022 21:40:23 GMT

HI KerryK,

I'm just checking in to see if you still need assistance with this issue. Feel free to reply to this thread if you still need more help.

Thanks,
Edward

Re: Connectivity Issues

EdwardT — Sat, 22 Jan 2022 21:47:28 GMT

Hi KerryK,

How's it going with your Google Nest WiFi? Still need our help?

Thanks,

Edward

Re: Connectivity Issues

Jeff — Fri, 04 Feb 2022 21:29:52 GMT

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Re: Connectivity Issues

Jeff — Tue, 08 Feb 2022 19:00:24 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks