topic Re: Nest WiFi Router won't connect to the internet in Nest Wifi

Nest WiFi Router won't connect to the internet

Mbk — Sat, 22 Jan 2022 10:59:33 GMT

Hey all!

I live in an apartment. We have a little box which provides the internet to each apartment. The box contains a telephone and Internet stick (left and right).

So when I try to set up the router it says "Connection issues" when trying to check the internet signal. I've tried with another router from Asus (RT-AC750 router) and it worked w/o any problems.

I don't think the issues is a missing modem since the box should work as a modem in that sense (or a gateway to a modem).

Can you guys tell me what to do in order to get online with the Nest WiFi?

Re: Nest WiFi Router won't connect to the internet

olavrb — Sat, 22 Jan 2022 14:47:28 GMT

When the Asus router is up and running, how does it say it got a internet connection (in the web GUI)? DHCP? What WAN IP does it get?

More info on WAN connection and Nest Wifi here:

https://support.google.com/googlenest/answer/6246630?hl=en

Re: Nest WiFi Router won't connect to the internet

Plyske — Sat, 22 Jan 2022 15:32:15 GMT

Hello! Thanks for your reply.

Where do I find the Web GUI? 🙂

Re: Nest WiFi Router won't connect to the internet

olavrb — Sat, 22 Jan 2022 16:58:44 GMT

It should say on the Asus router. Usually you write "192.168.1.1" in a web browser on a device that's connected to the Asus router.

Re: Nest WiFi Router won't connect to the internet

EdwardT — Wed, 26 Jan 2022 22:29:32 GMT

Hi folks,

@olavrb, thanks for the help!

@Joan22, how's it going with your Google Nest WiFi? Still need our help?

Thanks,

Edward

Re: Nest WiFi Router won't connect to the internet

EdwardT — Sun, 30 Jan 2022 21:15:50 GMT

Hi folks,

@Joan22 and Mbk, It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Nest WiFi Router won't connect to the internet

EdwardT — Mon, 07 Feb 2022 16:10:08 GMT

Hi folks,

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

Re: Nest WiFi Router won't connect to the internet

Jeff — Tue, 08 Feb 2022 19:27:17 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks