topic Re: Constant buffering. What the heck... in Nest Wifi

Constant buffering. What the heck...

Anonymous — Wed, 05 Jan 2022 07:52:30 GMT

Anyone know how to stop constant buffering when streaming? I have resolved the issue with weak connection by disabling my other wifi network's 5g.

Using an Nvidia Shield. When connected using the Nest wifi TV shows are constantly freaking buffering. The wifi point is only about 8' from the darned Nvidia shield.

Switch back to my old wifi which is 20' away and zero issues.

This nest system is turning into a really terrible investment. Such potential but constant faffing around with silly connection issues.

I have also tried using the priority system making the Nvidia Shield top dog with everything else off but still buffering. It's a complete joke.

It's also impacting my kids Samsung tablets and other devices.

Surely this product should not be constantly causing so many issues. Lordy, any insights would be highly appreciated l before I dump this pile of trash nest system in the trash.

Re: Constant buffering. What the heck...

EdwardT — Tue, 11 Jan 2022 23:10:05 GMT

Hi z-grimv,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your internet speed using your Google Nest mesh network. I see that you've already tried some steps to resolve this. I'd like to know more about this to isolate the issue further:

How often does this issue occur? Does this happen continuously or intermittently?
Which access points are affected?
Were there any recent changes on your network setup?
How many devices are actively using the internet at one time?
Is the customer using a modem and router combo?
Is Google WiFi the only device connected directly to the modem?
Is there a switch located on the network?

Looking forward to your response.

Thanks,

Edward

Re: Constant buffering. What the heck...

EdwardT — Wed, 19 Jan 2022 18:06:51 GMT

Hi Hi z-grimv,

I'm just checking in to see if you still need assistance with this issue. Feel free to reply to this thread if you still need more help.

Thanks,

Edward

Re: Constant buffering. What the heck...

EdwardT — Sat, 22 Jan 2022 22:41:57 GMT

Hi z-grimv,

How's it going with your Google Nest WiFi? Still need our help?

Thanks,

Edward

Re: Constant buffering. What the heck...

Jeff — Mon, 31 Jan 2022 23:33:38 GMT

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Re: Constant buffering. What the heck...

Jeff — Tue, 01 Feb 2022 20:13:09 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks