https://www.googlenestcommunity.com/t5/Nest-Wifi/Issues-with-testing-mesh-and-internet-and-problems-with-adding-a-new-wifi/m-p/91811#M8417 <P>The problem has gone away.</P><P>All that was needed was to reset the whole wifi system by unplugging the modem and all google wifi devices both the hub and access points across the house.</P> Tue, 25 Jan 2022 16:26:47 GMT OEI 2022-01-25T16:26:47Z https://www.googlenestcommunity.com/t5/Nest-Wifi/Issues-with-testing-mesh-and-internet-and-problems-with-adding-a-new-wifi/m-p/79283#M6838 <P>I am having issues adding a new wifi point to my existing google wifi mesh. I have not been able to test my internet connection, mesh connection, or anything else since November of 2021. I have read many threads previously but nothing seems to work to fix this problem.</P> Sat, 08 Jan 2022 21:05:09 GMT https://www.googlenestcommunity.com/t5/Nest-Wifi/Issues-with-testing-mesh-and-internet-and-problems-with-adding-a-new-wifi/m-p/79283#M6838 OEI 2022-01-08T21:05:09Z https://www.googlenestcommunity.com/t5/Nest-Wifi/Issues-with-testing-mesh-and-internet-and-problems-with-adding-a-new-wifi/m-p/79665#M6865 <P>Are you using the Google Home app?</P> <P><A href="https://support.google.com/googlenest/answer/9547597?hl=en" target="_blank">https://support.google.com/googlenest/answer/9547597?hl=en</A></P> <P>Make sure you're logged in with the same Google account in the Google Home app as the old Google Wifi app.</P> <P>Worst case: Factory reset all your Google Wifi points (<A href="https://support.google.com/googlenest/answer/6246619?hl=en" target="_blank">https://support.google.com/googlenest/answer/6246619?hl=en</A>) and set up your network from scratch in the Google Home app (<A href="https://support.google.com/googlenest/answer/9548301?hl=en" target="_blank">https://support.google.com/googlenest/answer/9548301?hl=en</A>). If you use the same network name (SSID) and password as your existing network, all devices should reconnect automatically.</P> Sun, 09 Jan 2022 14:34:57 GMT https://www.googlenestcommunity.com/t5/Nest-Wifi/Issues-with-testing-mesh-and-internet-and-problems-with-adding-a-new-wifi/m-p/79665#M6865 olavrb 2022-01-09T14:34:57Z https://www.googlenestcommunity.com/t5/Nest-Wifi/Issues-with-testing-mesh-and-internet-and-problems-with-adding-a-new-wifi/m-p/88815#M7911 <P>Hi, OEI.<BR /> I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.<BR /> Thanks.</P> Thu, 20 Jan 2022 23:47:33 GMT https://www.googlenestcommunity.com/t5/Nest-Wifi/Issues-with-testing-mesh-and-internet-and-problems-with-adding-a-new-wifi/m-p/88815#M7911 Jeff 2022-01-20T23:47:33Z https://www.googlenestcommunity.com/t5/Nest-Wifi/Issues-with-testing-mesh-and-internet-and-problems-with-adding-a-new-wifi/m-p/91811#M8417 <P>The problem has gone away.</P><P>All that was needed was to reset the whole wifi system by unplugging the modem and all google wifi devices both the hub and access points across the house.</P> Tue, 25 Jan 2022 16:26:47 GMT https://www.googlenestcommunity.com/t5/Nest-Wifi/Issues-with-testing-mesh-and-internet-and-problems-with-adding-a-new-wifi/m-p/91811#M8417 OEI 2022-01-25T16:26:47Z https://www.googlenestcommunity.com/t5/Nest-Wifi/Issues-with-testing-mesh-and-internet-and-problems-with-adding-a-new-wifi/m-p/94041#M8739 <P>Good news, OEI. Thanks for letting us know what cleared it up.</P> <P>As we have our answer here, I'll go ahead and close up the thread, but if you need anything more, feel free to open up a new thread.</P> <P>Thanks.</P> Thu, 27 Jan 2022 22:54:44 GMT https://www.googlenestcommunity.com/t5/Nest-Wifi/Issues-with-testing-mesh-and-internet-and-problems-with-adding-a-new-wifi/m-p/94041#M8739 Jeff 2022-01-27T22:54:44Z