topic Google Nest Wifi and Google Home Randomly starts playing music and alarms at home in Nest Wifi

Google Nest Wifi and Google Home Randomly starts playing music and alarms at home

askraja — Mon, 13 Sep 2021 18:20:27 GMT

I have the following in multiple rooms at home:

1 Google Home
2 Google Home mini's
1+5 Nest Wifi (One primary connected to my router and the remaining 5 added to it as my network mesh)

Problems:

Sometimes when I set an alarm in my kitchen, the alarm plays in my bedroom.
The various Nest Wifi and google home's randomly starts playing music and when I ask it to stop it starts playing in another room.

Takeaways for Google!

This tells you that this is becoming an annoying product when randomly I hear music playing in my home office when I am in the middle of an office call!
You are going to start losing customers!

I have the followinGoogle Nest Wifi and Google Home Randomly starts playing music and alarms at home

askraja — Mon, 13 Sep 2021 18:23:02 GMT

I have the following in multiple rooms at home:

1 Google Home
2 Google Home mini's
1+5 Nest Wifi (One primary connected to my router and the remaining 5 added to it as my network mesh)

Problems:

Sometimes when I set an alarm in my kitchen, the alarm plays in my bedroom.
The various Nest Wifi and google home's randomly starts playing music and when I ask it to stop it starts playing in another room.

Takeaways for Google!

This tells you that this is becoming an annoying product when randomly I hear music playing in my home office when I am in the middle of an office call!
You are going to start losing customers! Fix the problem!

Re: Google Nest Wifi and Google Home Randomly starts playing music and alarms at home

frances — Fri, 17 Sep 2021 23:55:52 GMT

Hello Askraja,

Thanks for your post. I am sorry to hear that your devices are going off randomly, I can understand how frustrating that is! Let's take a look into this issue, I would be more than happy to help. First, I have some quick questions to get a better understanding of your situation.

Are any of your devices set up in a speaker group?
Have you adjusted your "Hey Google" sensitivity for each respective device?
- This will make sure that all of your devices aren't responding and doing the same command.
Do you have any routines set up?
Are you the only person on the WiFi network that has access to control the devices?
What troubleshooting steps have you tried?

I appreciate your patience and look forward to your response. Let's get this issue resolved!

Re: Google Nest Wifi and Google Home Randomly starts playing music and alarms at home

frances — Wed, 22 Sep 2021 17:47:46 GMT

Hi All,

It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. Thank you.

Re: Google Nest Wifi and Google Home Randomly starts playing music and alarms at home

frances — Thu, 23 Sep 2021 15:49:58 GMT

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.