topic Re: Original google wifi point failing - how do I cofigure the new nest wifi points? in Nest Wifi

Original google wifi point failing - how do I cofigure the new nest wifi points?

EG31 — Thu, 27 Jan 2022 19:45:34 GMT

I have a 3 pack of original gen 1 wifi points. One is starting to fail regularly. If I decide to buy the new gen 2 points - can I still use the two old ones? Is there an optimal way to make both work together or should I start from scratch?

Re: Original google wifi point failing - how do I cofigure the new nest wifi points?

olavrb — Fri, 28 Jan 2022 17:47:48 GMT

Combine:

https://support.google.com/googlenest/answer/9548099?hl=en

Hardware specifications:

https://support.google.com/googlenest/answer/6280668?hl=en

The best is to use a Nest Wifi router as primary, as it has the best hardware. But replacing the main point requires full factory reset and setting up the network from scratch. But if you use the same name (SSID) and password, all your devices will reconnect by themselves.

Factory reset:

https://support.google.com/googlenest/answer/6246619?hl=en

Set up:

https://support.google.com/googlenest/answer/9548301?hl=en

Re: Original google wifi point failing - how do I cofigure the new nest wifi points?

EG31 — Fri, 28 Jan 2022 18:00:10 GMT

Thanks! This is great. I'll go purchase Nest Wifi 5 tomorrow!

Re: Original google wifi point failing - how do I cofigure the new nest wifi points?

Jeff — Mon, 31 Jan 2022 21:38:18 GMT

Hey, everyone.

It looks like we got our solution here, but I wanted to check in real fast before marking this as resolved to see if anyone needed anything else in here. If we still need some help, just let me know and I'll be happy to keep this open and jump into the conversation.

Thanks.

Re: Original google wifi point failing - how do I cofigure the new nest wifi points?

EG31 — Mon, 31 Jan 2022 23:50:45 GMT

Thanks Jeff! All good now. Directions worked great. I’m happy I can still get use of my gen 1 points. Appreciate all the help!

Re: Original google wifi point failing - how do I cofigure the new nest wifi points?

Jeff — Tue, 01 Feb 2022 18:53:30 GMT

Great news, EG31! I'm happy to hear that everything is resolved for you.

Hey, SaraJ. Let me know if we need to keep this open any longer to get things sorted out on your side.

Thanks.

Re: Original google wifi point failing - how do I cofigure the new nest wifi points?

Jeff — Wed, 02 Feb 2022 21:53:08 GMT

Hi, everyone.
Just one quick final check in here since activity has slowed down after the offered solution. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Re: Original google wifi point failing - how do I cofigure the new nest wifi points?

Jeff — Fri, 04 Feb 2022 17:47:58 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks