topic Re: Issue connecting router as point in Nest Wifi

Issue connecting router as point

evanolson — Sun, 06 Feb 2022 00:10:18 GMT

I'm attempting to use add a router as a point to my existing mesh network in order to use the Ethernet port. I've seen in other posts that when adding it as new device on the Home app, I need to to through the steps of adding it a point instead. When trying this, the app is unable to find a device and I see a pulsing yellow light on the router. Any advice would be appreciated. Thanks.

Re: Issue connecting router as point

olavrb — Sun, 06 Feb 2022 16:09:59 GMT

Are all the Nest Wifi pucks bought for/ made for the same region/ country? Mixing US and EU for instance, won't work.

About lights and what they mean:

https://support.google.com/googlenest/answer/6191584?hl=en

How to set up:

https://support.google.com/googlenest/answer/9548301?hl=en

Re: Issue connecting router as point

EdwardT — Sat, 12 Feb 2022 19:16:48 GMT

Hi folks,

@olavrb, thanks for the help!

@evanolson, how's it going with your Google WiFi? Still need our help?

Thanks,

Edward

Re: Issue connecting router as point

evanolson — Sat, 12 Feb 2022 22:47:15 GMT

I believe they are made for the same region.

Re: Issue connecting router as point

evanolson — Sat, 12 Feb 2022 23:38:23 GMT

Just needed to perform a factory reset and then it worked. Thanks!

Re: Issue connecting router as point

Jeff — Mon, 14 Feb 2022 18:36:33 GMT

Hi, evanoslon.

Thanks for letting us know what cleared up the issues for you. That definitely helps others figure out their own hiccups too. As we have our answer here, I'll go ahead and close up the thread soon, but I wanted to make sure you didn't need anything else. If there's more you need, just let us know.

Thanks.

Re: Issue connecting router as point

Jeff — Thu, 17 Feb 2022 20:27:45 GMT

Hi, all.
As we got our resolution here, I'm going to mark this one as resolved. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to open up a new thread.
Thanks!