topic Re: Nest wifi connection problem in Nest Wifi

Nest wifi connection problem

Glenntbrien — Sat, 04 Dec 2021 02:50:06 GMT

Just got New nest wifi with two extenders.

when trying to connect the wifi it keeps saying

“ Ethernet cable not connected to wan but it actually is”

if it ain’t eventually gets past this it seems to think there is not a internet connection to the router even though there is and won’t complete the set up.

how can this be overcome?

Re: Nest wifi connection problem

Jeff — Wed, 26 Jan 2022 23:21:04 GMT

Hey, Glenntbrien.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

Re: Nest wifi connection problem

Jeff — Fri, 04 Feb 2022 18:35:52 GMT

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Re: Nest wifi connection problem

Jeff — Mon, 07 Feb 2022 18:48:34 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks