topic Re: Nest Wifi and 2021 Macbook pro M1 Max Chip in Nest Wifi

Nest Wifi and 2021 Macbook pro M1 Max Chip

Boulderwifi — Wed, 19 Jan 2022 00:18:03 GMT

OSX apps and Apple ID and Services Connectivity not working through Nest Wifi.

When I bypass to straight to Xfinity modem no issue. When on Nest Wifi Apple Music, Stocks, Widgets, Weather and more stop functioning or operate so slowly they timeout.

Re: Nest Wifi and 2021 Macbook pro M1 Max Chip

EdwardT — Tue, 25 Jan 2022 18:30:43 GMT

Hi Boulderwifi,

Thanks for reaching out. I'm sorry to hear that you're having an issue with using Apple services when you're connected to the Google WiFi. I'd love to know more about this, and I have a few questions:

Are you only experiencing this on Apple services?
When did the issue start?

Looking forward to your response.

Thanks,

Edward

Re: Nest Wifi and 2021 Macbook pro M1 Max Chip

Boulderwifi — Tue, 25 Jan 2022 18:57:45 GMT

Yes, essentially when on Nest Wifi all Apple applications stop working and or timeout. This includes widgets, weather, finance even logging into your apple ID account. If I switch to the Xfinity wifi everything works normal. The issue only appears on my new Macbook Pro and no other apple devices.

Re: Nest Wifi and 2021 Macbook pro M1 Max Chip

EdwardT — Sun, 30 Jan 2022 16:15:57 GMT

Hi Boulderwifi,

Thanks for the added information. To isolate the issue further, could you share a screenshot of your DNS settings on the Google Home? You could check this link to know how to get it.

Thanks,

Edward

Re: Nest Wifi and 2021 Macbook pro M1 Max Chip

EdwardT — Sat, 05 Feb 2022 18:22:38 GMT

Hi Boulderwifi,

How's it going with your Google WiFi? Still need our help?

Thanks,

Edward

Re: Nest Wifi and 2021 Macbook pro M1 Max Chip

EdwardT — Tue, 08 Feb 2022 19:23:15 GMT

Hi Boulderwifi,

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Nest Wifi and 2021 Macbook pro M1 Max Chip

EdwardT — Sat, 12 Feb 2022 19:17:58 GMT

Hi Boulderwifi,

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward