topic Re: Nest procect in Nest Protect

Nest procect

Abdulqader22 — Wed, 31 Jul 2024 04:46:42 GMT

why is my nest protect beeped onced then stop working even tho there is new lithium batteries and I just got it a few months ago

Re: Nest procect

GPlaycard — Fri, 02 Aug 2024 18:16:16 GMT

Sounds like a product failure. Contact Nest for Warrenty redeem.

Re: Nest procect

luciaaa — Fri, 02 Aug 2024 18:42:43 GMT

Hi, @Abdulqader22,

Thank you for posting in the community. I apologize that your Nest Protect is beeping unexpectedly. I'm happy to help.

Is your Nest Protect battery-powered or wired?
Do you see any lights on the Nest Protect when it beeps?
When did you first notice the beeping?
When were the batteries last replaced?

In the meantime, please perform a safety checkup on your Nest Protect and let me know the results.

Feel free to ask any questions.

Best regards,

Ana.

Re: Nest procect

Abdulqader22 — Fri, 02 Aug 2024 18:56:53 GMT

The nest procect is battery powered

there was no lights when it’s beeping

I first noticed the beeping at 4:30 AM in the morning

I changed the batteries a few days ago and it’s still beeping

and it won’t let me run a safety check up because it’s not working

[Filter: keyword] Abdulqader22's post body matched "safety", board "Protect".

Abdulqader22 — Fri, 02 Aug 2024 18:55:50 GMT

[Filter: keyword] Abdulqader22's post body matched "safety", board "Protect".

Post Subject: Re: Nest procect

Post Body:

The nest procect is battery powered

I first noticed the beeping at 4:30 AM in the morning

I changed the batteries a few days ago and it’s still beeping

and it won’t let me run a safety check up because it’s not working

Body text "safety" matched filter pattern "safety".

Post by User[id=295092,login=Abdulqader22] has message uid 634853.

Link to post: Re: Nest procect

[Filter: keyword] Abdulqader22's post body matched "safety", board "Protect".

Abdulqader22 — Fri, 02 Aug 2024 18:56:54 GMT

[Filter: keyword] Abdulqader22's post body matched "safety", board "Protect".

Post Subject: Re: Nest procect

Post Body:

The nest procect is battery powered

there was no lights when it’s beeping

I first noticed the beeping at 4:30 AM in the morning

I changed the batteries a few days ago and it’s still beeping

and it won’t let me run a safety check up because it’s not working

Body text "safety" matched filter pattern "safety".

Post by User[id=295092,login=Abdulqader22] has message uid 634853.

Link to post: Re: Nest procect

Re: Nest procect

luciaaa — Fri, 02 Aug 2024 19:44:18 GMT

Hi, @Abdulqader22,

Thank you so much for your quick response. I appreciate all the efforts. I’m truly sorry that after following all the troubleshooting steps, the Nest Protect is not responding.

To receive further assistance for your device, please fill out this form with all the necessary information. Once you've completed the form, let me know.

Keep me posted,

Best regards,

Ana.

Re: Nest procect

Abdulqader22 — Fri, 02 Aug 2024 19:57:12 GMT

I filled it out

Re: Nest procect

luciaaa — Fri, 02 Aug 2024 20:03:33 GMT

Hi, @Abdulqader22,

We've received your form and appreciate the details you provided. Please keep an eye on your email, as someone from my team will contact you shortly to help. If you have any questions or concerns in the future, feel free to reply to this post.

Regards,

Ana