topic Manufacturers Date in Nest Protect

Manufacturers Date

jemartin220 — Sat, 24 Aug 2024 17:04:43 GMT

I just installed 2 beans new Nest Protect (battery - 2nd gen) and I'm seeing a May '22 and Apr '23 manufactured date on each.

Installing after just purchasing in Aug 24 I loose out on using each by over 2 and 1 year respectively since they are supposedly no good past 10 years of manufactured date.

Any suggestions on how to get more current devises? I think I bought through WalMart.com.

TIA - jemartin220

Re: Manufacturers Date

SoriaD_ — Tue, 27 Aug 2024 20:03:28 GMT

Hello @jemartin220

Thanks for reaching out to our Nest Community. We are so happy to assist you with your questions about the Nest Protect.

In particular, we expect our resellers to have good stock rotation policies that ensure stock isn't unnecessarily sitting on shelves, losing time. We’re sorry the reseller you purchased your device from didn’t meet your expectations. We'd like to make it right even though you didn't buy it from us. We want you to feel confident in your Google product.

Our specialized team would like to know more about your case and recommend a solution. We would appreciate it if you would fill out this form to contact us and find an answer. Your community thread is #44917542.

Feel free to reply to this post when you complete it. We are happy to help you.

Best regards,
Douglas.

Re: Manufacturers Date

SoriaD_ — Fri, 30 Aug 2024 20:19:31 GMT

Hello @jemartin220

We haven't seen your submission form come through yet. Were you able to access it okay? Let us know if you're running into any trouble or still need our help!

Keep me posted.

Best regards,

Douglas.