topic Nest Protect pathlight WILL NOT WORK! in Nest Protect

Nest Protect pathlight WILL NOT WORK!

JrAdrock — Sat, 07 Sep 2024 18:11:43 GMT

I have tried and tried and tried to get this nest protect pathlight to work on two different nest protects and no matter what I've tried it will not work. I don't want to hear about too much light, because this happens in a pitch black setting. I can even set these stupid things to ALWAYS ON and it STILL won't turn on.

I have already factory reset both. Re.oved them from the app, factory reset and the added back to the app. Ive tried everything i can find online to make this thing work and it wont. One protect is brand new and replaced a protect that used to have a pathlight that worked flawlessly and prematurely died years before it's expiration date.

I'm about done with this junk!

Re: Nest Protect pathlight WILL NOT WORK!

moralesvicente — Tue, 10 Sep 2024 20:28:03 GMT

Hello JrAdrock,

Thanks for reaching out to the Google Community Forum. I’m sorry to hear that the path-light of your Nest Protect is not working as you expected. Don’t worry; it’s a pleasure to help you.

I’m grateful for your time and effort in completing these troubleshooting steps described in the post. To effectively troubleshoot, could you please answer these questions?

What model of Nest Protect are you using? Is this battery-powered or wired? For your reference, you can check out this article: How to tell which Nest Protect you have.
Where is your Nest Protect located?

If you have any more information that could be helpful, please let me know.

Best regards,

Daniel