topic Unable to add additional protects in Nest Protect

Unable to add additional protects

tcingle — Sun, 09 Feb 2025 20:30:45 GMT

Bumped into this issue trying to add a protect to my existing 4. In the end I had to first Create a new home just for the protects. I then stood up a new 2.4 Ghz SSID just for them. You then remove the protects from your current nest home, do a factory reset on the proects and then add them to the new home via the new SSID (make sure your phone is on the new SSID when adding). I was able to add 10 protects this way with minimal issues. It's stupid and took forever to figure out but it works.

Re: Unable to add additional protects

AndersC — Wed, 12 Feb 2025 23:48:54 GMT

Hi @tcingle,

Thank you for posting in the community. I'm glad you were able to resolve the inconvenience you were experiencing with your Nest Protect devices. I appreciate your efforts in taking those steps before. Your tips will be valuable to many people.
Please don’t hesitate to contact us again if the inconvenience persists or if you need further assistance.

Regards,

Anders