topic 120v connector cable needed in Nest Protect

120v connector cable needed

Ian09 — Fri, 26 Nov 2021 17:56:57 GMT

Hello

recently moved house and I have lost the 120v connector cable - can anyone tell me where I can buy one from as I do not want to have to buy a new Nest Protect for the sake of 1 electrical cable.

Thanks

Re: 120v connector cable needed

nbe — Mon, 29 Nov 2021 23:25:48 GMT

I have the exact same problem. Following this thread.

Re: 120v connector cable needed

KiwiRocker — Thu, 13 Jan 2022 17:59:30 GMT

Yup same issue here

Re: 120v connector cable needed

Mjarrar — Wed, 16 Feb 2022 02:51:27 GMT

Same issue but with Google nest hub (2nd Gen). Can't even read the specs of the adaptor so I can order a generic replacement.

Despite being on the frontline of innovation, these arbitrary decisions (sorry we can't replace or sell the power cable!) are very frustrating. If we wanted a company that restricts how we use - and fix - our devices, we would've gone to Apple. 😕

Re: 120v connector cable needed

Pete546 — Tue, 22 Feb 2022 02:31:07 GMT

I have the exact same problem. Did you find a solution?

Simplest solution seems for Google techs to please make these available to purchase from them!

Re: 120v connector cable needed

KiwiRocker — Wed, 23 Feb 2022 13:46:53 GMT

Google behemouths answer to this is "we do not provide support if outside of warranty period". So basically they won't supply a 0.05cent connector wire to loyal purchasers of a $149 item. Pretty lame. I'm done buying anything google unless they rectify this. At the very least they could allow 3rd party knock offs to provide a wire.

Re: 120v connector cable needed

Mjarrar — Wed, 23 Feb 2022 23:37:20 GMT

I actually have purchased this a month ago. Still got the receipt. The home Depot says bring the whole device with the wire and get a new one.

It's ridiculous that I'm trying to be responsible and ask for just the wire not waste a whole unit because of a defective cable.

I ended up returning it and buying the large echo show. It's for my mom to see pictures so it doesn't matter the difference between Alexa or the unnamed Google person.