topic Re: Nest Protect Backplate needed in Nest Protect

Nest Protect Backplate needed

BROY34 — Wed, 13 Oct 2021 21:07:30 GMT

Our backplate was lost in our home renovation. I cannot find a resource online to get another one. Can anyone help?

Re: Nest Protect Backplate needed

boaconrp — Thu, 14 Oct 2021 00:04:04 GMT

I need one too!

Re: Nest Protect Backplate needed

Zaphod-one — Fri, 15 Oct 2021 11:04:11 GMT

I need one also

Re: Nest Protect Backplate needed

Navareen — Tue, 19 Oct 2021 13:02:14 GMT

I need one as well.

Re: Nest Protect Backplate needed

johnej1 — Wed, 27 Oct 2021 22:55:15 GMT

Same. I need 8 of them.

Re: Nest Protect Backplate needed

sdafgdasgafdg — Mon, 29 Nov 2021 21:23:20 GMT

Same, chat support just acted like I asked for the universe in requesting one.

Re: Nest Protect Backplate needed

Navareen — Mon, 29 Nov 2021 21:27:54 GMT

I called up their support number, asked for two and they said they would send them to me, not even charge me for them. They ended up sending me two completely new nest protects for free.

Re: Nest Protect Backplate needed

sdafgdasgafdg — Mon, 29 Nov 2021 21:30:23 GMT

How long ago did you purchase your Nest Protects? They told me I was out of warranty and couldn't be helped.

Re: Nest Protect Backplate needed

mpnestaccount — Wed, 15 Dec 2021 11:16:02 GMT

I also need a replacement backplate as I lost mine while renovating and can’t seem to find one to purchase anywhere.

Re: Nest Protect Backplate needed

Zaphodone2 — Wed, 15 Dec 2021 11:24:01 GMT

Hi, I managed to get a replacement using the nest app and using support. Top left there are the 3 lines. And there you will find messages and an orange support icon. Explained my problem and they sent the item to me for free! Good luck!