topic Re: Nest Protect - alarm sounding but nothing in app in Nest Protect

Nest Protect - alarm sounding but nothing in app

PBGCRUIZER27 — Thu, 28 Oct 2021 06:52:40 GMT

Hi All. I just had electricians replace 7 First Alert wired smoke detectors with Nest Protect units today, and now one of the units is sounding an alarm. It goes off twice and then stops. It has done this about 4 times but not in any pattern that I can detect. I think I know which unit is sounding the alarm, but not sure because none of them is blinking and the app does not show that any of them have gone off.

Any advice? I was just planning on removing the one I suspect is going off and see if that fixes the problem. But open to other ideas if anyone has experienced this. These are all brand new units so not sure if could be dust.

Re: Nest Protect - alarm sounding but nothing in app

Jake — Thu, 16 Dec 2021 20:22:41 GMT

Hey PBGCRUIZER27,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Nest Protect - alarm sounding but nothing in app

Jake — Mon, 20 Dec 2021 20:15:40 GMT

Hey PBGCRUIZER27,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Re: Nest Protect - alarm sounding but nothing in app

Jake — Tue, 21 Dec 2021 18:46:06 GMT

Hey PBGCRUIZER27,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.

Best regards,
Jake