topic Re: Nest Camera - App vs Computer in Nest Protect

Nest Camera - App vs Computer

Cole13 — Wed, 17 Nov 2021 01:42:49 GMT

I have 2 Google Outdoor Cameras and a Google Nest Doorbell. When I installed them, I used the app on my android. So far, no problems and continues to work great.

But, I'd like to access the same camera through my same account on my Web Browser. When I log into Nest on my computer, the cameras do not appear. The only option close is it asks me to install them. I dont want to re-install anything as they are working great on my phone.

Suggestions?

Re: Nest Camera - App vs Computer

Brad — Thu, 16 Dec 2021 21:16:52 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest Camera - App vs Computer

Brad — Mon, 20 Dec 2021 22:35:30 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

Re: Nest Camera - App vs Computer

Brad — Wed, 22 Dec 2021 19:32:00 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.