topic Re: Replaced my router with a BT Smart Hub 2 on fibre.App won’t connect to the Device to change sett in Nest Protect

Replaced my router with a BT Smart Hub 2 on fibre.App won’t connect to the Device to change setting

Monksferry — Wed, 22 Dec 2021 18:39:57 GMT

Re: Replaced my router with a BT Smart Hub 2 on fibre.App won’t connect to the Device to change sett

Ashepherdson — Wed, 22 Dec 2021 22:41:17 GMT

BT smarthubs are constantly causing issues with smart home devices, I have talked to a number of people with similar issues. If you are determined to use the hub, the only thing I can say is factory reset your nest device and try setup from scratch, but if it fails know that it is an issue with the BT hub and it's settings.

Re: Replaced my router with a BT Smart Hub 2 on fibre.App won’t connect to the Device to change s...

Jeff — Fri, 22 Jul 2022 16:43:56 GMT

Hi everyone,

In an effort to keep content fresh on the forums here and prioritize current issues, I'm going to go ahead and close up this thread. If you have any outstanding issues from this post or any other problems, please feel free to open up a new discussion.

Thanks,
Jeff