topic Re: Nest Protect on Google Home in Nest Protect

Nest Protect on Google Home

Bobonfire — Thu, 25 Nov 2021 17:58:02 GMT

I have a CO detector connected to Nest Protect and just migrated to Google Home. My cameras and thermostat automatically transferred over, but my CO detector didn’t and I can’t seem to add it to my Google Home App.

Re: Nest Protect on Google Home

Winstonflame — Sun, 05 Dec 2021 14:50:10 GMT

I just bought the Nest protect and I too thought I'd be able to learn them into my Google Home app like everything else. Disappointed Google sells this like any of their other devices but doesn't make it clear you have to have a standalone app to run it, I found that how whilst I was installing it.

Re: Nest Protect on Google Home

Granger — Thu, 30 Dec 2021 16:00:32 GMT

Been a long time Nest user. Started with thermostat, went to door bell camera, then replaced smoke/CO2 alarms. Same thing happened to me with the Nest Battery Cam. I like the Nest App look and feel much more than the clunky Google Home and prefer to use the Nest App. All devices in on place.

Google provides very poor, and misleading information, they do not make it clear about the app separation they have done.

I have the Nest Protect Smoke and CO2 as well, and I can't add them to Google Home. Stuck using two different apps maintained and owned by one company. Poor customer support

Re: Nest Protect on Google Home

Winstonflame — Thu, 30 Dec 2021 17:08:21 GMT

Perhaps they will migrate everything over to a single app and end the fragmentation. I was just really surprised they made no mention of this in their store.

Re: Nest Protect on Google Home

Granger — Thu, 30 Dec 2021 17:25:27 GMT

Feel the same way. I prefer the Nest App. It's much sleeker, user friendly, and everything, history, etc. is easy to access.