topic Re: Nest Protect do not appear in Google Home App in Nest Protect

Nest Protect do not appear in Google Home App

Kawabunga18 — Fri, 17 Dec 2021 14:33:12 GMT

I just purchased 3 Nest Protect detectors installation and setup via the Nest App (iOS) was flawless. However unlike my Nest Door Bell post setup and installation the Nest Protect units do not appear in my Google Home app. Does anyone have a remedy for this problem or can it simply not be done?

Re: Nest Protect do not appear in Google Home App

JillG — Fri, 17 Dec 2021 19:08:08 GMT

Hi,

The Nest Protects use the Nest app only. Not sure why they are not in the Google Home app yet but I do hope it is something that is planned. I would like to have all my devices in one app.

Re: Nest Protect do not appear in Google Home App

Kawabunga18 — Fri, 17 Dec 2021 20:36:37 GMT

That's what I thought, yes its unfortunate the only thing I don't have in my Google Home App are the Nest Protect's everything else is there google related except these.

Re: Nest Protect do not appear in Google Home App

-Craig — Sat, 18 Dec 2021 14:03:13 GMT

You will find that 'Google Nest' is not compatible with 'Nest', they are a different product line, but use similar packaging. You will find that you cant use features such as recording a video clip from Google Nest Cams if the Nest Protects detect smoke etc, where as the old Nest Camera's this could be done.

Re: Nest Protect do not appear in Google Home App

ptlump — Sun, 02 Jan 2022 03:06:59 GMT

According to Google, the Google Home App does support Google Nest and "Nest" devices as of August 14, 2021. However, I setup my Nest Protect using my Google credentials thinking it would be short cut. However, I cannot log into my "Nest Account" using those credentials. Essentially, I never setup a "Nest Account" so there is nothing to migrate to Google Home. I believe the solution will be to "reset to factory settings" and setup again.

Re: Nest Protect do not appear in Google Home App

Kawabunga18 — Sun, 02 Jan 2022 14:18:37 GMT

Thank you for the reply(s) everyone I don’t think a total rebuild of my Google Home app will resolve the problem. I had ZERO issues with my Nest Hello Doorbell showing up in the home app. My X3 Protects did not from the start they setup nicely in the Nest App just not the Home app. I guess I just have to wait for a one shop app to manage everything Google.

Re: Nest Protect do not appear in Google Home App

Kawabunga18 — Sun, 02 Jan 2022 15:52:07 GMT

Direct from Google support you CANNOT manage Nest Protect via the Home App at this time. They are continuing to work towards that ability until then it the Nest App to manage the devices.

Re: Nest Protect do not appear in Google Home App

Jasuthers — Thu, 13 Jan 2022 17:44:06 GMT

This is now beyond a joke , nearly 2 years waiting for a resolve on this, Google made the product dumb and should of left the forced migration until they had a clear path to add detectors into Google home ,

Re: Nest Protect do not appear in Google Home App

superduper — Sun, 16 Jan 2022 13:59:56 GMT

I agree that this is ridiculous and I wish I have seen this before buying 6 of these expensive devices. I want to be able to turn all my lights on in case of emergency and have everything controlled in a single app. This is the main reason why you buy in the 'same' google ecosystem. Why the F do they break their products up without allowing the simplest form of integration? You can control a €1 light from Aliexpress but not a €120,- smoke detector FROM THE SAME COMPANY?

Re: Nest Protect do not appear in Google Home App

Ton2412 — Mon, 17 Jan 2022 20:04:40 GMT

Is this a joke? Almost all kind of smart products (>> 1000) of more than 200 manufacturers can be linked to Google Home except GOOGLE Nest Protect!!! How am I explaining this to my wife? 😉

Re: Nest Protect do not appear in Google Home App

Kawabunga18 — Mon, 17 Jan 2022 20:21:11 GMT

I know eh, unreal like previous people i'm very much for one stop app ... one app to rule them all having to flip between the Nest App & Google Home is annoying ATM. My Nest Doorbell shows up in the HOME app I figured it would be only natural the Protects would as well seems not.

Re: Nest Protect do not appear in Google Home App

bnjmn — Sat, 22 Jan 2022 23:16:46 GMT

This is ridiculous. So they turn off IFTTT integration but give no way to integrate it into Google Home/Hue to turn on my house lights in case of an emergency? What a joke. Have 7 of these, bricked since I updated my account to Google instead of just Nest.

Re: Nest Protect do not appear in Google Home App

metramo — Sun, 23 Jan 2022 15:08:21 GMT

The Google home application that came free and included with the Google nest HUB was a nice surprise. Simple to use, possible to use in several homes and no manual needed.

When you get this simplicity, it's very hard to accept missing bricks, such as not being able to switch on lights, when the nest protect triggers.

So why doesn't google fix this? It would pay off in perception and make us accept buying higher value added Nest devices.

Sitting with three homes, and a number of devices, you somehow feel a bit ripped off.

Not good for a "Don't be evil" supplier.

Maybe google needs to open up the code to open software ...

Re: Nest Protect do not appear in Google Home App

Disalp — Thu, 27 Jan 2022 01:38:30 GMT

Same boat. I have had Nest Smoke Alarms for years and have one in virtually every room. I used to really like Google as a company but I have learnt over the years that if you are an early adopter of google products you will be let down. Google is like a toddler getting excited about a new toy but the next minute they will drop it and not care anymore.

Got rid of my nest Thermostats got rid of my nest Cameras. As my nest smoke alarms fail I would replace them for any non Google product. Dont trust Google to support expensive hardware. Migrating away from as many Google products as I can so I won't be let down by shoddy support. If Google did not have such a strangle hold on searches / YouTube they would be toast.

Re: Nest Protect do not appear in Google Home App

Brian5 — Tue, 01 Feb 2022 19:09:12 GMT

I set up wired Nest Protects in several different rooms and everything was fine. They were all visible in the Nest app. Now, they are not visible in the Nest app or in Google Home. I cannot tell the status of them anymore. These are smoke and CO detectors and it is important that I know that they are functioning properly. Somehow, when Google bought Nest they broke the Nest app so now I don't know if they even work any more. Can someone tell me how I can restore all of the Nest Protects so that they appear in the Nest app? Btw, all the detectors are mounted on very high ceilings that I cannot reach. Thank for your help.

Re: Nest Protect do not appear in Google Home App

letbrandtwatch — Fri, 04 Feb 2022 17:41:56 GMT

And a ton of things non-google related! Really disappointed by this..it was part of the reason I got google home

Re: Nest Protect do not appear in Google Home App

letbrandtwatch — Fri, 04 Feb 2022 17:44:47 GMT

This is literally, 100% exactly how I feel. So pathetic.

Re: Nest Protect do not appear in Google Home App

letbrandtwatch — Fri, 04 Feb 2022 18:02:49 GMT

Does anyone know what this is marked as a solution for me? Just want to be sure we're drawing attention to this rather sad defect.

Re: Nest Protect do not appear in Google Home App

Kawabunga18 — Sat, 05 Feb 2022 13:09:34 GMT

It definitely is NOT resolved and I don’t recall ever setting the thread as such. If I did it was a mistake nor do I know how it would be tagged as such. Problem remains you have to manage Nest Protects separately in the Nest App functionality to manage EVERYTHING in the Google Home App is still not possible unfortunately.

Re: Nest Protect do not appear in Google Home App

superduper — Sat, 05 Feb 2022 13:43:38 GMT

Why is a simple acknowledgement and observation we all have accepted as 'the solution'? Is this an attempt to deescalate this issue?