topic Re: Google Home Nest Hub Max in Nest Protect

Google Home Nest Hub Max

Najie — Tue, 30 Nov 2021 01:07:35 GMT

Hi,

Can anyone help me on this question?

I just purchased a Google Nest Hub Max & was wondering when I use the phone to make a call, does the minutes deduct from my cell phone or home landline?

Thank You,

Najie

Re: Google Home Nest Hub Max

Ashepherdson — Tue, 30 Nov 2021 03:07:44 GMT

If you are calling from your nest hub then no it wouldn't use your cell minutes , as it calls through Google voice / duo .

Re: Google Home Nest Hub Max

Najie — Sat, 04 Dec 2021 05:52:25 GMT

Hi,

Thank you so much for your quick reply. I really appreciate it. Does it still use google voice duo even if the the person you are calling does not have it? Also, how do I know that I'm using Google Voice Duo? Do I have to do something special or does it just automatically go to Duo?

Najie

Re: Google Home Nest Hub Max

Ashepherdson — Sat, 04 Dec 2021 15:40:17 GMT

From the hub it would automatically call via duo / Google voice , you can be sure of this as even if you turn off your phone the call will still go through. The only way it would use your minutes would be if you connected your phone via Bluetooth to the hub for the call, which I assume you aren't doing 🙂

Re: Google Home Nest Hub Max

Najie — Sat, 04 Dec 2021 17:49:38 GMT

Thank you so much. As you probably realize that I am not computer/cell phone, etc.. literate. I can follow directions if instructed. So thank you so much for your patience and understanding. I did not realize that you have to have your cell phone on for the minutes to be used & I have no idea if I'm using bluetooth or not.

Thanks again for your assistance,

Najie

Re: Google Home Nest Hub Max

Jake — Thu, 21 Apr 2022 18:27:08 GMT

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,

Jake