https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-Protect-won-t-connect-to-Wifi-after-New-Wifi-name/m-p/193753#M3250 <P>Nest Protect can only connect to&nbsp;<SPAN>2.4 GHz Wi-Fi. Does your router have separate Wi-Fi network names for each band? I'd suggesting turning that option on in your router's settings if possible and connect it specifically&nbsp;to the 2.4 GHz band.</SPAN></P> Sun, 03 Jul 2022 13:50:22 GMT David_K 2022-07-03T13:50:22Z https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-Protect-won-t-connect-to-Wifi-after-New-Wifi-name/m-p/187949#M3206 <P>I recently got a new internet modem from xfinity. I only have one internet name but I think it supports 2.4 and 5GHZ. Everything else in my house has paired well to the internet but when I try to pair the the Nest Protect, it says "Something went wrong".&nbsp;<BR /><BR />I've seen others with similar problem and they said to use the same name of the internet, my problem is my last internet name was some random numbers and letters that I won't be able to duplicate.</P> Thu, 23 Jun 2022 12:40:16 GMT https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-Protect-won-t-connect-to-Wifi-after-New-Wifi-name/m-p/187949#M3206 FancyCelery 2022-06-23T12:40:16Z https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-Protect-won-t-connect-to-Wifi-after-New-Wifi-name/m-p/193753#M3250 <P>Nest Protect can only connect to&nbsp;<SPAN>2.4 GHz Wi-Fi. Does your router have separate Wi-Fi network names for each band? I'd suggesting turning that option on in your router's settings if possible and connect it specifically&nbsp;to the 2.4 GHz band.</SPAN></P> Sun, 03 Jul 2022 13:50:22 GMT https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-Protect-won-t-connect-to-Wifi-after-New-Wifi-name/m-p/193753#M3250 David_K 2022-07-03T13:50:22Z