topic Re: Delete a returned nest protect in Nest Protect

Delete a returned nest protect

burntmillfarms — Fri, 05 Aug 2022 23:15:42 GMT

How can I delete a returned nest protect from my dashboard/ account??

Re: Delete a returned nest protect

David_K — Fri, 05 Aug 2022 23:55:18 GMT

Sign in to the Nest app.
If you have another home, on the app home screen, tap Menu in the top left corner. Then select the home that has the product you'd like to remove.
On the app home screen, tap the Settings cog.
Tap the Nest Protect.
Scroll down and select Remove [product name].
You'll then be asked to confirm your choice.

Re: Delete a returned nest protect

burntmillfarms — Sat, 06 Aug 2022 02:05:25 GMT

Thanks David,
I think I did that and confirmed the delete. The nest app still lists the one I deleted and I can’t repeat the process to delete it. The new home exists in the Google Home app but the deleted one does not. How can I remove it from the Nest app??

Sent from my iPhone

On Aug 5, 2022, at 7:55 PM, Google Nest Community Mailer <#> wrote:

Re: Delete a returned nest protect

David_K — Sat, 06 Aug 2022 18:09:36 GMT

Not sure what you mean. You followed those steps in the Nest app and it still shows up in the Nest app even though you removed it?

Re: Delete a returned nest protect

MelbaDT — Fri, 12 Aug 2022 04:39:58 GMT

Hey folks,

Thanks for your help, davidking.

burntmillfarms, I'm chiming in to ensure you're all good here. As an additional step, could you also try force closing your Nest app then relaunching it? If that did not help, try to uninstall and reinstall your Nest app.

Keep me posted.

Best,

Melba

Re: Delete a returned nest protect

Jeran — Thu, 01 Sep 2022 16:34:27 GMT

Hey there burntmillfarms,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Delete a returned nest protect

Jeran — Fri, 02 Sep 2022 16:44:49 GMT

Hey burntmillfarms,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran