topic Re: Using a protect sensor from 2014 never been used or powered on in Nest Protect

Using a protect sensor from 2014 never been used or powered on

Psantana8 — Thu, 08 Sep 2022 02:37:16 GMT

I have a nest protect I got in 2014 and for some reason it never was able to connect to my nest app. I put it away & forgot about it. The other day I decided to try again….years later and It worked. But now it says it expired (makes sense, it says to replace in 2021) is it possible that it still can do it’s job since it’s has not been powered on (since the initial attempt) or used ever since I got it or did I just waste my money by doing that and need a new one anyway?

Re: Using a protect sensor from 2014 never been used or powered on

Patrick_Caezza — Thu, 08 Sep 2022 05:33:37 GMT

No, Once the Protect hits its expiration on-date it will shut down its sensors and not work anymore. This is required by law so old detectors can not be resold.

Re: Using a protect sensor from 2014 never been used or powered on

aatienza — Fri, 28 Oct 2022 23:56:28 GMT

Hey folks,

Psantana8, I'm chiming in to check if you have more questions about this. Feel free to let us know by replying back.

I appreciate the help, Patrick_Caezza.

Thanks,
Archie

Re: Using a protect sensor from 2014 never been used or powered on

aatienza — Wed, 02 Nov 2022 22:18:08 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Using a protect sensor from 2014 never been used or powered on

Psantana8 — Wed, 02 Nov 2022 22:20:04 GMT

No. I just bought a new one. Thanks 🙂

Re: Using a protect sensor from 2014 never been used or powered on

aatienza — Wed, 02 Nov 2022 22:26:09 GMT

Hey Psantana8,

Gotcha. Let us know if you have other questions as I'll be locking the thread after 24 hours.

Thanks,

Archie