topic Re: How do we separate two interlinked properties? in Nest Protect

How do we separate two interlinked properties?

alhaigthomas — Mon, 20 Sep 2021 18:57:44 GMT

We have two holiday cottages equipped with Nest Protect. When someone burns toast in one property, the alarm activates in both properties, causing huge confusion for guests! How do we separate the accounts?

Re: How do we separate two interlinked properties?

JaxGarrytt — Wed, 22 Sep 2021 00:44:15 GMT

Do you have them in the same 'home' in the Nest app? If so that might be your problem.

Re: How do we separate two interlinked properties?

Brad — Fri, 24 Sep 2021 15:30:34 GMT

Hey folks,

Wondering if you still needed assistance with this issue? Please let me know!

Best Regards,

Brad.

Re: How do we separate two interlinked properties?

Brad — Mon, 27 Sep 2021 15:18:14 GMT

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.