topic Re: Missing screws!!! in Nest Protect

Missing screws!!!

Rosmob214 — Sun, 30 Oct 2022 18:44:02 GMT

hi everyone, I'm just wondering if anyone can help me find these screws ,I was replacing the batteries on my device and I momentarily put the 4 screws in a bag in a house full of 4 kids and you guys know the rest

Re: Missing screws!!!

EmersonB — Thu, 03 Nov 2022 22:20:32 GMT

Hi Rosmob214,

Thanks for posting here in the community. I'm sorry to hear about what happened to your screws. I've checked our spare parts tool but there's no option to send that specific screw. I would suggest you bring your Nest Protect to your local hardware store and find a screw that would fit. If you have other questions and concerns, feel free to let me know.

Regards,
Emerson

Re: Missing screws!!!

janthadeus — Mon, 07 Nov 2022 02:35:23 GMT

Hi folks,

Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.

I appreciate the help here, Emerson.

Thanks,

Re: Missing screws!!!

janthadeus — Tue, 08 Nov 2022 02:40:34 GMT

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best,