topic Re: Had two Nest Protect installed last week. in Nest Protect

Had two Nest Protect installed last week.

CookieLady — Wed, 22 Sep 2021 13:59:41 GMT

Do not have access to QR CODE or the six digit code on the back. How can I add them to the app? (Already have 2 other Nest Protect and a Nest thermostat on the app)

Re: Had two Nest Protect installed last week.

BinaryJay — Wed, 22 Sep 2021 19:45:35 GMT

You can just take them down temporarily to set them up, it's just a matter of getting up there and twisting to unlock from the mounting plate.

Re: Had two Nest Protect installed last week.

Dvd1 — Fri, 24 Sep 2021 12:30:25 GMT

The cameras mounted up high on the side of a building in the six digit code is not easily accessible! Isn’t there a way to save this code in case we have to re-provision the camera?

Re: Had two Nest Protect installed last week.

GarrettDS — Mon, 27 Sep 2021 22:30:59 GMT

Hey there,

Just wanted to jump in here to check to make sure that you saw the response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Garrett DS

Re: Had two Nest Protect installed last week.

CookieLady — Tue, 28 Sep 2021 11:37:20 GMT

Thank you. Was able to get one down. Took a photo of the back.
discovered a new problem… it’s too far away to connect to the others. Oh well.

Re: Had two Nest Protect installed last week.

CookieLady — Tue, 28 Sep 2021 11:38:14 GMT

I took a photo yesterday. And, I wrote the code down on the back of the serial number.

Re: Had two Nest Protect installed last week.

CookieLady — Tue, 28 Sep 2021 11:38:34 GMT

Thank you.

Re: Had two Nest Protect installed last week.

GarrettDS — Wed, 06 Oct 2021 19:27:10 GMT

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS