topic Re: Nest keeps saying hi in Nest Protect

Nest keeps saying hi

Neil4 — Sat, 12 Nov 2022 20:11:28 GMT

Following up on my Nest saying hi. It has started doing it again , done a reset and it still does it. I have now removed the batteries and disconnected from the mains.

Re: Nest keeps saying hi

aatienza — Thu, 17 Nov 2022 23:59:03 GMT

Hey Neil4,

Oh no! I'm sorry to hear that. To confirm, were you able to try using a new batteries to see if that helps? Also, try to run a Safety Checkup and let us know how it goes. Check out this link on How to start a Safety Checkup.

Thanks,

Archie

Re: Nest keeps saying hi

aatienza — Mon, 21 Nov 2022 22:50:32 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Nest keeps saying hi

Neil4 — Mon, 21 Nov 2022 22:52:50 GMT

Hello Archie, sorry forgot to reply earlier, it is a wired version but i did put in new batteries as you suggested, and did a safety check up bit a day later it started saying hi again.

Re: Nest keeps saying hi

Neil4 — Mon, 21 Nov 2022 22:53:59 GMT

Pressed reply by mistake.
so I ended

up getting a new one which is now installed

Thank you for your help though.

Neil

Re: Nest keeps saying hi

aatienza — Tue, 22 Nov 2022 23:45:57 GMT

Hey Neil4,

Thanks for the update. Let us know if you have other questions as I'll be locking the thread after 24 hours.

Best,

Archie