https://www.googlenestcommunity.com/t5/Nest-Protect/Water-damages-camera/m-p/17453#M521 <P>We called in made report that the camera was water damaged and you couldn’t see view we were promised a email so send old unit back and they would send new unit till this day we are still waiting on email to start the exchange process&nbsp;</P><P>sincerely,</P><P>Deborah Perez&nbsp;</P><P>6246 Crafton street</P><P>Philadelphia pa 19149</P><P>cell number 2155181548</P><P>&nbsp;</P> Sat, 25 Sep 2021 05:45:43 GMT Tweetyg542 2021-09-25T05:45:43Z https://www.googlenestcommunity.com/t5/Nest-Protect/Water-damages-camera/m-p/17453#M521 <P>We called in made report that the camera was water damaged and you couldn’t see view we were promised a email so send old unit back and they would send new unit till this day we are still waiting on email to start the exchange process&nbsp;</P><P>sincerely,</P><P>Deborah Perez&nbsp;</P><P>6246 Crafton street</P><P>Philadelphia pa 19149</P><P>cell number 2155181548</P><P>&nbsp;</P> Sat, 25 Sep 2021 05:45:43 GMT https://www.googlenestcommunity.com/t5/Nest-Protect/Water-damages-camera/m-p/17453#M521 Tweetyg542 2021-09-25T05:45:43Z