topic Re: Adding Additional Nest Protect Smoke Detectors in Nest Protect

Adding Additional Nest Protect Smoke Detectors

Pfunk — Tue, 07 Mar 2023 15:11:45 GMT

I need to add 3 more smoke detectors however the Nest Protect app has nowhere to "add new device". Looking for assistance. I've searched and it's all for a new account and mine is established. Do I need to delete my Nest Protect account and start over with all of them? TIA

Re: Adding Additional Nest Protect Smoke Detectors

JillG — Tue, 07 Mar 2023 15:21:53 GMT

Hi @Pfunk

You should be able to see an option to add in the Nest app. Open the Nest app and be sure you see your "Home". CLick on the gear icon in the right upper corner. Scroll down to +Add product.

Do you see that option?

Jill

Re: Adding Additional Nest Protect Smoke Detectors

Pfunk — Tue, 07 Mar 2023 15:32:18 GMT

Thank you! I can't believe I missed that lol

Re: Adding Additional Nest Protect Smoke Detectors

JillG — Tue, 07 Mar 2023 15:46:56 GMT

You and me both! I had to really dig to find it in my app today!

Glad to help!

Re: Adding Additional Nest Protect Smoke Detectors

janthadeus — Sun, 12 Mar 2023 00:16:54 GMT

Hi Pfunk,

Awesome, we're glad to hear that it's been sorted out! It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for your help here, JillG.

Best,