topic Re: Nest Protect notification in Nest Protect

Nest Protect notification

jbh — Mon, 17 Apr 2023 21:30:29 GMT

Is there any way to make the notifications "obnoxiously unavoidable?" It seems like the standard "ding" is too easy to ignore with junk text bombarding my phone constantly. Isn't there a way to distinguish between a junk text & my house is on fire?

Feels like for the protects that it would make a unique, constant sound on the phone that wouldn't stop until acknowledged...

Re: Nest Protect notification

Patrick_Caezza — Fri, 21 Apr 2023 04:50:11 GMT

Notification tone assignment is a function of the phone, at least on the iPhone. Not much that Google Nest can do, it appears.

Re: Nest Protect notification

zoeuvre — Tue, 25 Apr 2023 13:44:32 GMT

Hi jbh,

I wanted to check and see if you managed to see the information that Patrick_Caezza has shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.

Thanks for your help, @Patrick_Caezza.

Best,

Zoe

Re: Nest Protect notification

jbh — Tue, 25 Apr 2023 14:06:46 GMT

I did see it but still looking for a solution. Would be great if IFTTT was still supported so you could get a call. Protects are great but not sure the value if it just sends a typical notification. It might be more an Android issue. Feels like we should be able assign priorities to notifications.

Re: Nest Protect notification

zoeuvre — Tue, 25 Apr 2023 16:56:45 GMT

Hi there.

Thanks for getting back to us, and I'm sorry to hear about the situation. I'd like to take a look at this for you.

To adjust your notification options in the Nest app, follow the steps in this guide:

Open the Nest app.
Tap Settings on the home screen.
Select Notifications.
Choose the Nest product you want to change notifications for, or select options for Nest Home Report or Rush Hour Rewards. Each item in the list will have different notification options which are summarized below.

Let us know if you have any other questions. We're happy to help.

Regards,

Zoe

Re: Nest Protect notification

Emperor — Tue, 25 Apr 2023 17:54:18 GMT

Hi,

Have you seen the thread about the numerous people having the P.009(0.80) Error? In the last step (adding the Nest Protect to the account), many people (including myself) get this error a,d the message that the Nest Protect cannot be added to the account.

This is frustrating, and a lot of people experience this.

Re: Nest Protect notification

zoeuvre — Wed, 26 Apr 2023 14:23:49 GMT

Hi folks,

@Emperor, thanks for letting us know about the situation. Would you mind listing down all the troubleshooting steps you did about this matter?

@jbh, I wanted to check and see if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.

I'll look forward to your responses.

Best,

Zoe

Re: Nest Protect notification

zoeuvre — Sat, 29 Apr 2023 17:32:56 GMT

Hey folks,

I wanted to check and see if there might be anything else you needed on this or to see if you had any other questions. If there's more you need, just let us know.

Thanks,

Zoe

Re: Nest Protect notification

zoeuvre — Thu, 04 May 2023 19:42:15 GMT

Hey everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

All the best,

Zoe