topic Re: Nest Protect Gen 2 Mounting Plate in Nest Protect

Nest Protect Gen 2 Mounting Plate

shophouse — Sat, 24 Jun 2023 10:57:31 GMT

My electrician cracked 2 mounting brackets for the Nest Protect 2 (Wired). Searched the Community and it appears that someone needs to respond and get you a case - I'd be happy to pay for them - I just bought this month. It would be even better to have them available for purchase as replacement parts! Help - need 2 please. Thanks.

Re: Nest Protect Gen 2 Mounting Plate

Lance_L — Sun, 25 Jun 2023 19:25:44 GMT

Hello shophouse,

We’re sorry to hear that. Let’s check this out — could you fill out this form and let me know once you’re done?

Best,

Lance

Re: Nest Protect Gen 2 Mounting Plate

Lance_L — Wed, 28 Jun 2023 19:52:19 GMT

Hi shophouse,

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Lance

Re: Nest Protect Gen 2 Mounting Plate

Lance_L — Thu, 29 Jun 2023 20:33:19 GMT

Hey shophouse,

I'd like to bump in here and make sure that you’ve seen our response.

Please let me know if you have any other questions or concerns, as I will be locking this thread after 24 hours.

Best,

Lance