topic Nest Hello in Nest Protect

Nest Hello

Dougal47 — Thu, 07 Oct 2021 15:09:11 GMT

i am installing an Nest hello video camera and it works when connected to the chime I installed the nest app and it wants my google account to complete the installation thats fine, however i am installing for a friend and family do they have to create an account as well will there be a problem as I will have used my details with the installation in other words will they be aloud to do the procedure as I did.

Re: Nest Hello

Brad — Tue, 19 Oct 2021 19:50:44 GMT

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue.

Do you still need help with this issue?
What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest Hello

Jeff — Wed, 17 Nov 2021 21:24:10 GMT

Hi, Dougal47.
I just wanted to jump in real fast to see if you saw Brad's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Re: Nest Hello

Jeff — Thu, 18 Nov 2021 22:18:06 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks